Hotel Manager (San Jose del Cabo, MX)

Kerzer International
Mexico
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Interpersonal skills","Problem-solving","Team building"]

Lead the day-to-day operations of a luxury resort, coordinating all hotel divisions to deliver exceptional guest experiences, uphold brand standards, and drive financial performance. Balance strategic planning with hands-on management, report to the Regional General Manager, and ensure compliance with Forbes Travel Guide criteria across a high-end property in San Jose del Cabo.

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Kerzer International
Kerzer International
3 months ago

Hotel Manager (San Jose del Cabo, MX)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Lead the day-to-day operations of a luxury resort, coordinating all hotel divisions to deliver exceptional guest experiences, uphold brand standards, and drive financial performance. Balance strategic planning with hands-on management, report to the Regional General Manager, and ensure compliance with Forbes Travel Guide criteria across a high-end property in San Jose del Cabo.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Support the Regional General Manager in the overall leadership and strategic direction of the resort.
  • •Oversee and coordinate the full operation of all hotel divisions, ensuring alignment, efficiency, and exceptional service delivery across departments.
  • •Drive the creation of unforgettable guest experiences, ensuring personalized, anticipatory, and intuitive service in line with ultra-luxury standards.
  • •Ensure full compliance with One&Only brand standards and Forbes Travel Guide criteria, consistently aiming for top-tier ratings.
  • •Monitor and improve guest satisfaction metrics, online reputation, and service recovery processes.

Key Requirements

  • •Minimum 3 years of experience in a similar leadership role (Hotel Manager, Director of Operations, Director of Rooms, or equivalent) within luxury hospitality or 5-star resorts.
  • •Proven experience working with ultra-luxury brands and understanding of Forbes Travel Guide standards (preferred).
  • •Strong knowledge of overall hotel operations, including Rooms Division, F&B, Spa, Engineering, and Security.
  • •Demonstrated ability to drive financial performance, budgeting, and cost control.
  • •Fluent in English and Spanish, both written and spoken; additional languages are an advantage.
Experience:3+ yearsLuxury hospitalityHotel operationsForbes Travel Guide
Education:Bachelor's in Hospitality Management
Skills:LeadershipCommunicationInterpersonal skillsProblem-solvingTeam building
Languages:EnglishSpanish

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn