Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 21 - 25.48 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitasking"]

Greet customers in branch lobbies and help them complete everyday transactions using mobile app and ATM technology. Provide personalized advice and solutions, educate customers on Citizens products and benefits, and connect customers with Bankers for next steps. Follow all cash-handling, state, and local financial policies and regulations while delivering exceptional, customer-centric service and building long-term relationships.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 51 minutes agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete everyday transactions using mobile app and ATM technology. Provide personalized advice and solutions, educate customers on Citizens products and benefits, and connect customers with Bankers for next steps. Follow all cash-handling, state, and local financial policies and regulations while delivering exceptional, customer-centric service and building long-term relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and complete simple transactions using mobile app and ATMs.
  • •Provide personalized advice and solutions to help customers achieve financial goals.
  • •Educate customers on Citizens products and benefits and respond to questions and concerns.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.
  • •Connect customers with Bankers for next steps to support long-term relationships.

Pay and Benefits

Salary: USD 21 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify needs.
  • •Ability to problem solve and provide solutions to customer issues while delivering exceptional service.
Experience:1+ years
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website