FIELD SPEC IV - ALS/Remote Troubleshooter

Baker Hughes
Texas
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Problem-solving","Customer service","Teamwork","Time management"]

Deliver safe, high-quality field services by troubleshooting equipment and operational issues, providing technical assistance to customers and coworkers, and coordinating/dis­patching service technicians as needed. Receive customer calls and enter job requests into Job Center, support installation and commissioning activities (including ESP), maintain truck inventory and accurate service documentation, and collaborate with internal teams to execute service activities that meet HSE and quality standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Baker Hughes
Baker Hughes
4 weeks ago

FIELD SPEC IV - ALS/Remote Troubleshooter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Deliver safe, high-quality field services by troubleshooting equipment and operational issues, providing technical assistance to customers and coworkers, and coordinating/dis­patching service technicians as needed. Receive customer calls and enter job requests into Job Center, support installation and commissioning activities (including ESP), maintain truck inventory and accurate service documentation, and collaborate with internal teams to execute service activities that meet HSE and quality standards.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Provide technical assistance and guidance to customers and coworkers to support successful service execution.
  • •Troubleshoot equipment and operational issues and implement corrective actions.
  • •Coordinate and dispatch service technicians to customer locations and receive/respond to customer service inquiries.
  • •Support field service activities, including installation, maintenance, troubleshooting, service operations, and ESP commissioning as required.
  • •Maintain truck inventory and accurate service documentation, operational records, and reporting while following HSE policies, quality standards, and operating procedures.
Travel: Low travel

Pay and Benefits

Perks:401kHealth Insurance

Key Requirements

  • •High School Diploma/GED with a two-year Technical Degree preferred.
  • •Relevant industry experience and product line training.
  • •Strong technical, analytical, and troubleshooting skills, with the ability to adapt quickly and alternate methods as required.
  • •Strong customer service and relationship management skills.
  • •Ability to work independently and collaboratively, managing multiple priorities while maintaining safety, quality, and operational excellence.
Experience:Field operationsService deliveryEnergyIndustrial
Education:Associate's
Skills:CommunicationProblem-solvingCustomer serviceTeamworkTime management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn