Product Manager - Mitigation Platform

Wise
Budapest
Workplace: HybridFull timeHUF 1,750,000 - 2,208,333.33 monthlyFunction: Product ManagementSkills: ["Leadership","Hands-on","Data-driven","Communication","Strategic thinking"]

Lead a cross-functional team in Wise’s Mitigation Platform to standardize and elevate operational workflows. Own solutions for case and document request lifecycle management, customer communication tools, and agent-facing platforms. Set product direction, define the roadmap and KPIs/OKRs, and collaborate with Design, Analytics, Data Science, Operations, and Compliance. Drive improvements that reduce friction for customers through automation, data insights, and AI-augmented product development.

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FursaFursa
Wise
Wise
8 hours ago

Product Manager - Mitigation Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead a cross-functional team in Wise’s Mitigation Platform to standardize and elevate operational workflows. Own solutions for case and document request lifecycle management, customer communication tools, and agent-facing platforms. Set product direction, define the roadmap and KPIs/OKRs, and collaborate with Design, Analytics, Data Science, Operations, and Compliance. Drive improvements that reduce friction for customers through automation, data insights, and AI-augmented product development.
Location: Budapest
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Set product direction for Servicing improvements and align engineering, design, and operations within Mitigation Platform.
  • •Own the product roadmap and define team KPIs/OKRs, with hands-on project leadership and execution.
  • •Collaborate with Design, Analytics, Data Science, Operations, and Compliance across the product lifecycle.
  • •Oversee execution of projects that decrease customer friction and automate reviews while supporting correct decision-making.
  • •Standardize and elevate operational workflows by delivering out-of-the-box solutions and actionable data insights for operations teams.

Pay and Benefits

Salary: HUF 1,750,000 - 2,208,333.33 monthly
Perks:Rsus

Key Requirements

  • •Proven experience building products at scale, with exposure to products serving thousands or millions of customers.
  • •Leadership experience leading product teams, including hiring and growing the team.
  • •Hands-on, player-coach style—able to operate from individual contribution to leading broader efforts across levels of detail.
  • •Data-driven mindset: use data to identify opportunities, measure impact, and communicate results with stakeholders.
  • •AI-augmented product experience, including leveraging LLMs/AI tools for synthesis, summarization, and rapid prototyping; comfortable writing SQL queries to self-serve data.
Experience:Financial servicesPaymentsInternational transfersOperationsAI/LLM
Skills:LeadershipHands-onData-drivenCommunicationStrategic thinking
Languages:English
Tech Stack:SQLLLMsAI toolsAI

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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