MGR NOC I - PUB SEC

Lumen
United States
Workplace: RemoteFull timeUSD 84,629 - 124,122 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Team management","Troubleshooting","Ability to work under pressure","Prioritization"]

Lead Network Operations Center (NOC) operations to keep customer networks running efficiently and reliably. Manage day-to-day NOC activities, monitor performance and capacity, and quickly identify, diagnose, and resolve network issues. Partner with other departments and customers to address network-related problems, maintain NOC policies and procedures, and coach/mentor NOC staff. Requires Public Trust suitability and an overnight Mon–Fri shift (11p–7am, may vary).

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FursaFursa
Lumen
Lumen
1 week ago

MGR NOC I - PUB SEC

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead Network Operations Center (NOC) operations to keep customer networks running efficiently and reliably. Manage day-to-day NOC activities, monitor performance and capacity, and quickly identify, diagnose, and resolve network issues. Partner with other departments and customers to address network-related problems, maintain NOC policies and procedures, and coach/mentor NOC staff. Requires Public Trust suitability and an overnight Mon–Fri shift (11p–7am, may vary).
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage the day-to-day operations of the NOC team.
  • •Identify, diagnose, and resolve network issues.
  • •Collaborate with other departments and the customer to address network-related problems.
  • •Ensure the network is highly available and meets requirements.
  • •Proactively monitor network performance and capacity; develop and maintain NOC policies and procedures, and coach/mentor NOC staff.

Pay and Benefits

Salary: USD 84,629 - 124,122 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •Bachelor's degree in computer science, information technology, or a related field.
  • •5+ years of experience in network operations center (NOC) management.
  • •Strong technical knowledge of networking, security, and infrastructure technologies.
  • •Expertise in network monitoring tools and techniques.
  • •Excellent communication, team management, and the ability to work under pressure while managing multiple priorities.
Experience:5+ years
Education:Bachelor's in computer science, information technology or a related field
Skills:CommunicationTeam managementTroubleshootingAbility to work under pressurePrioritization

Eligibility

Security Clearance:Public Trust

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn