Case Manager Level 1 (Charlestown, NSW, AU, 2290)

Allianz
Australia
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Resilience","Compassion","Empathetic","Customer-focused","Professional problem-solving"]

Manage workers’ compensation claims for injured customers, guiding them through recovery and safe return to work. Build relationships with workers, rehab providers, government and legal partners, and medical professionals to drive outcomes. Make liability decisions, assess treatment needs, interpret medical reports, and ensure timely, accurate communication and claims processing using relevant legislation and timeframes.

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FursaFursa
Allianz
Allianz
10 hours ago

Case Manager Level 1 (Charlestown, NSW, AU, 2290)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Manage workers’ compensation claims for injured customers, guiding them through recovery and safe return to work. Build relationships with workers, rehab providers, government and legal partners, and medical professionals to drive outcomes. Make liability decisions, assess treatment needs, interpret medical reports, and ensure timely, accurate communication and claims processing using relevant legislation and timeframes.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Support workers who have experienced workplace injuries, guiding them back to health and facilitating safe return to work.
  • •Keep all stakeholders informed throughout the claims process and provide guidance with clarity and confidence.
  • •Assess and manage injury needs, correspondence, treatment, rehabilitation, and interpret medical reports.
  • •Make liability decisions and assess claims for reasonable and necessary treatment.
  • •Calculate benefits accurately and apply legislative rules and timeframes for benefits management.

Pay and Benefits

Perks:Learning BudgetEquity

Key Requirements

  • •Build effective working relationships with workers, rehab providers, government agencies, legal providers, and medical professionals.
  • •Assess and manage injury needs, handle workers compensation correspondence, and interpret medical reports.
  • •Make key liability decisions and assess claims for reasonable and necessary treatment.
  • •Provide timely, effective responses to customer needs and ensure accurate claims processing.
  • •Calculate benefits and apply relevant legislative rules and timeframes in managing benefits.
Skills:ResilienceCompassionEmpatheticCustomer-focusedProfessional problem-solving

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn