Sales Support Specialist 3

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 22.5 - 30 hourlyFunction: Customer Support (Service Desk)Experience: 3-5 yearsEducation: associatesSkills: ["Customer service","Problem resolution","Interpersonal communication","Verbal communication","Written communication"]

Support business banking customer accounts by handling inquiries and items that impact client satisfaction, working under Business Banking Relationship Managers and Analysts. Help sales teams execute a One Bank strategy and grow market share through proactive problem identification, compliance awareness, and client experience. Retain and deepen relationships by spotting unmet needs and recommending products and services, while ensuring timely, accurate adherence to procedural, policy, and regulatory requirements.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
5 days ago

Sales Support Specialist 3

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Support business banking customer accounts by handling inquiries and items that impact client satisfaction, working under Business Banking Relationship Managers and Analysts. Help sales teams execute a One Bank strategy and grow market share through proactive problem identification, compliance awareness, and client experience. Retain and deepen relationships by spotting unmet needs and recommending products and services, while ensuring timely, accurate adherence to procedural, policy, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide customer service and support for business banking accounts, inquiries, and client satisfaction-related items.
  • •Support sales teams executing a One Bank strategy and growing market share.
  • •Retain and deepen client relationships through knowledgeable, timely, and professional client experience.
  • •Proactively identify potential problems and compliance issues to maximize client satisfaction.
  • •Ensure timely and accurate compliance with procedural, policy, and regulatory requirements while identifying unmet client needs.

Pay and Benefits

Salary: USD 22.5 - 30 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceParental Leave401kRetirementPaid LeavePaid Holidays

Key Requirements

  • •Associate's degree, or equivalent work experience.
  • •Typically three to five years of job-related experience.
  • •Advanced knowledge of departmental and bank products and services.
  • •Proven customer service and problem resolution skills.
  • •Proficient computer navigation skills using Microsoft Office applications and strong written and verbal communication.
Experience:3-5 yearsBankingFinancial services
Education:Associate's
Skills:Customer serviceProblem resolutionInterpersonal communicationVerbal communicationWritten communication
Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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