Jump

3 weeks ago

Manager, Velocity Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead a Velocity-focused team to drive GRR, NRR, and expansion performance across Jump’s SMB segment. Own quota attainment through weekly deal reviews and accurate Salesforce pipeline/forecasting. Build scalable playbooks and renewal/save/upsell workflows, adopting AI and automation to scale rep output. Coach Velocity AMs via 1:1s, call reviews, and scorecards, and partner with AM Operations and Product to improve tooling and operational execution.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own team-level GRR, NRR, and expansion quota for the Velocity book, ensuring consistent quota attainment.
•Run weekly deal reviews and maintain accurate team pipeline and forecasting in Salesforce; surface risks early.
•Analyze performance data and translate patterns into decisions on account prioritization, playbooks, and where to reduce manual effort.
•Build and maintain scalable Velocity playbooks (outreach cadences, renewal workflows, save motions, upsell triggers) and adopt AI/automation to scale rep output.
•Lead structured weekly 1:1s, review calls and scorecards for execution gaps, coach reps on deal situations, and support hiring/onboarding/ramping as the team grows.

Pay and Benefits

Salary: USD 115,000 - 150,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401k Available

Key Requirements

•3-6 years of quota-carrying experience in account management or sales at a B2B SaaS company, including 1-2 years in a team lead or management capacity.
•Experience leading a team with accountability for NRR, GRR, or expansion quota and team-level attainment.
•Use data and cohort-level analysis to make decisions about account prioritization, resource allocation, or motion design in a high-volume environment.
•Ability to coach reps through renewals, saves, upsells, and scalable engagement programs.
•Hands-on experience using Salesforce (or a comparable CRM) for pipeline, deal reviews, and forecasting; demonstrated use of AI tools.

Experience:B2B SaaSAccount managementSales

Skills:CoachingLeadershipCommunicationData-driven decision-makingSystems thinking

Tech Stack:SalesforceAI toolsAutomation

Company Brief

Jump

Provides an AI assistant and intelligence engine for financial advisors that automates meeting prep, note-taking, compliance documentation, CRM updates, client recaps and follow-ups to reduce admin and improve advisor productivity.

Industry: Wealth Management

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Salt Lake City, United States

Founded: 2023

Website LinkedIn

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Jump

3 weeks ago

Manager, Velocity Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own team-level GRR, NRR, and expansion quota for the Velocity book, ensuring consistent quota attainment.
•Run weekly deal reviews and maintain accurate team pipeline and forecasting in Salesforce; surface risks early.
•Analyze performance data and translate patterns into decisions on account prioritization, playbooks, and where to reduce manual effort.
•Build and maintain scalable Velocity playbooks (outreach cadences, renewal workflows, save motions, upsell triggers) and adopt AI/automation to scale rep output.
•Lead structured weekly 1:1s, review calls and scorecards for execution gaps, coach reps on deal situations, and support hiring/onboarding/ramping as the team grows.

Pay and Benefits

Salary: USD 115,000 - 150,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401k Available

Key Requirements

•3-6 years of quota-carrying experience in account management or sales at a B2B SaaS company, including 1-2 years in a team lead or management capacity.
•Experience leading a team with accountability for NRR, GRR, or expansion quota and team-level attainment.
•Use data and cohort-level analysis to make decisions about account prioritization, resource allocation, or motion design in a high-volume environment.
•Ability to coach reps through renewals, saves, upsells, and scalable engagement programs.
•Hands-on experience using Salesforce (or a comparable CRM) for pipeline, deal reviews, and forecasting; demonstrated use of AI tools.

Experience:B2B SaaSAccount managementSales

Skills:CoachingLeadershipCommunicationData-driven decision-makingSystems thinking

Tech Stack:SalesforceAI toolsAutomation

Company Brief

Jump

Industry: Wealth Management

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Salt Lake City, United States

Founded: 2023

Website LinkedIn