AI Product Specialist

Whoop
Boston
Workplace: OnsiteFull timeUSD 90,000 - 120,000 annuallyFunction: Data Science & Machine LearningSkills: ["Curiosity","Learning agility","Precise writing","Good judgment","Comfort with ambiguity"]

Own the hands-on prompt, evaluation, and knowledge-base layer that powers WHOOP Coach and other AI experiences. Write and iterate agent instructions, curate grounding knowledge, and build evaluation datasets from usage and edge cases. Analyze traces to diagnose failures across prompts, retrieval, context, and tools, and partner with PMs, AI engineers, analytics, and design to improve correctness, personalization, and trustworthiness for members.

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FursaFursa
Whoop
Whoop
1 week ago

AI Product Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the hands-on prompt, evaluation, and knowledge-base layer that powers WHOOP Coach and other AI experiences. Write and iterate agent instructions, curate grounding knowledge, and build evaluation datasets from usage and edge cases. Analyze traces to diagnose failures across prompts, retrieval, context, and tools, and partner with PMs, AI engineers, analytics, and design to improve correctness, personalization, and trustworthiness for members.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Write, test, and iterate prompts and agent instructions shaping agent behavior.
  • •Source, structure, and maintain knowledge bases that ground the agents.
  • •Build evaluation cases and datasets from real usage and edge cases, and run them in internal tooling.
  • •Read traces and diagnose where agents break across prompt, retrieval, context, or tools.
  • •Partner with PMs, AI engineers, analytics, and design to turn needs into agent improvements.

Pay and Benefits

Salary: USD 90,000 - 120,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Excitement about WHOOP’s mission and caring about member health.
  • •Curiosity about AI and using AI tools to understand how they behave.
  • •Ability to teach yourself new tools quickly and learn by doing.
  • •Precise, clear writing with strong attention to language ambiguity.
  • •Good judgment for safety and responsibility in a health context.
Experience:AI
Skills:CuriosityLearning agilityPrecise writingGood judgmentComfort with ambiguity
Tech Stack:LLMsPromptsRAGAI agentsPythonEvaluation datasetsRetrievalInternal tooling

Company Brief

Whoop
Whoop designs and sells a subscription-based wearable fitness tracker and analytics platform that monitors recovery, strain, and sleep to optimize athletic performance and daily health for consumers and professional athletes.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn