Store Team Lead, Dalton Park (Seaham, ENG, GB, SR7 9HU)

Crocs Inc.
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Leadership","Attention to detail","Proactiveness"]

Lead day-to-day retail operations and deliver outstanding consumer service using the C.H.A.R.M. model. Oversee opening and closing procedures, coach and educate team members on products and promotions, and drive daily sales targets. Coordinate store deadlines, support POS and retail processes (replenishment, pricing, markdowns, loyalty promotions), and uphold asset protection, inventory control, and cleanliness standards while collaborating with store management to improve KPIs.

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FursaFursa
Crocs Inc.
Crocs Inc.
2 days ago

Store Team Lead, Dalton Park (Seaham, ENG, GB, SR7 9HU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead day-to-day retail operations and deliver outstanding consumer service using the C.H.A.R.M. model. Oversee opening and closing procedures, coach and educate team members on products and promotions, and drive daily sales targets. Coordinate store deadlines, support POS and retail processes (replenishment, pricing, markdowns, loyalty promotions), and uphold asset protection, inventory control, and cleanliness standards while collaborating with store management to improve KPIs.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Oversee opening and closing procedures and educate team members on products and promotions.
  • •Coordinate, delegate, prioritize, and meet store deadlines with follow-up on daily activities.
  • •Learn and assist in store departments including consumer service, product knowledge, visual presentation, and stock room management.
  • •Support retail operations such as POS management, stock replenishment, pricing/markdowns, loyalty promotions, cleanliness and recovery standards; follow asset protection and inventory control procedures.

Key Requirements

  • •2–3 years of total retail experience, with preference for candidates with previous store leadership roles.
  • •Flexibility to work nights, weekends, holidays, and extended hours with regular attendance.
  • •Excitement for retail and sales and a passion for creating memorable shopping experiences.
  • •Strong communication and interpersonal skills to build rapport with consumers and team members.
  • •Proactive, detail-oriented approach to completing tasks and representing Crocs as a brand ambassador.
Experience:Retail
Skills:CommunicationInterpersonal skillsLeadershipAttention to detailProactiveness
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn