Senior Product Designer, Pro Experience

Thumbtack
Ontario
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Cross-functional collaboration","Stakeholder management","Human-centric design","Iterative experimentation","Bias for action"]

Craft end-to-end, customer-centric pro experiences on the Pro Experience team, turning complex marketplace and workflow challenges into elegant, data-informed design solutions. Partner with designers, researchers, product managers, engineers, data scientists, and marketers to define strategy and roadmap direction, use qualitative and performance insights, prototype rapidly, and iterate through experimentation to improve quality, engagement, and ROI.

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Thumbtack
Thumbtack
10 months ago

Senior Product Designer, Pro Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Craft end-to-end, customer-centric pro experiences on the Pro Experience team, turning complex marketplace and workflow challenges into elegant, data-informed design solutions. Partner with designers, researchers, product managers, engineers, data scientists, and marketers to define strategy and roadmap direction, use qualitative and performance insights, prototype rapidly, and iterate through experimentation to improve quality, engagement, and ROI.
Location: Ontario
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Design customer-centric experiences with measurable business impact.
  • •Partner across disciplines to lead product visions, define strategies, and develop design solutions.
  • •Use research and qualitative data to guide design and development decisions.
  • •Develop deep understanding of customers/pros and focus on key metrics.
  • •Own projects from concept to launch and iterate through testing and experimentation.

Key Requirements

  • •5+ years of overall product design experience.
  • •Portfolio demonstrating impactful projects and your design process.
  • •Strong UX, interaction, and visual design skills with a human-centric approach.
  • •Ability to balance high-quality craft with speed to learning and iterative experimentation.
  • •Experience designing customer/pro experiences with measurable, sustainable growth outcomes.
Experience:5+ years
Skills:Cross-functional collaborationStakeholder managementHuman-centric designIterative experimentationBias for action

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn