Hermes

1 month ago

CDD - Chargé de Relations Clients Internes H/F

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Charge d’assurer le support interne auprès des collaborateurs Hermès sur le fonctionnement des lieux de travail, les services internes et l’application Palominow, tout en coordonnant les réservations d’espaces et le SAV téléphonie, au sein de l’équipe Transport et Accueil en Île-de-France.

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

•Respond to questions from Hermès collaborators about daily working environment, internal services (catering, concierge, CSE, etc.) and organizational structures.
•Assist users in using the internal application Palominow, handling requests related to furniture, cleanliness and maintenance of facilities.
•Draft and disseminate general communications regarding the work environment across sites in Île-de-France.
•Evaluate and book meeting spaces within Hermès premises and update shared planning tools.
•Provide first-line IT/telecom SAV support (mobile) in collaboration with the dedicated service provider.

Key Requirements

•Minimum 3 years of experience in customer/supplier relations or a similar role
•Excellent interpersonal and service orientation
•Fluent in French with strong writing and communication skills
•Curiosity, ability to learn quickly and memorize information
•Teamwork and ability to prioritize multiple activities in a high-demand environment

Experience:3+ yearsCommunicationInternal supportCustomer service

Skills:CommunicationWritingOrganizationTeamworkProblem-solving

Languages:French

Tech Stack:PalominowPhone/SAV

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

1 month ago

CDD - Chargé de Relations Clients Internes H/F

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

•Respond to questions from Hermès collaborators about daily working environment, internal services (catering, concierge, CSE, etc.) and organizational structures.
•Assist users in using the internal application Palominow, handling requests related to furniture, cleanliness and maintenance of facilities.
•Draft and disseminate general communications regarding the work environment across sites in Île-de-France.
•Evaluate and book meeting spaces within Hermès premises and update shared planning tools.
•Provide first-line IT/telecom SAV support (mobile) in collaboration with the dedicated service provider.

Key Requirements

•Minimum 3 years of experience in customer/supplier relations or a similar role
•Excellent interpersonal and service orientation
•Fluent in French with strong writing and communication skills
•Curiosity, ability to learn quickly and memorize information
•Teamwork and ability to prioritize multiple activities in a high-demand environment

Experience:3+ yearsCommunicationInternal supportCustomer service

Skills:CommunicationWritingOrganizationTeamworkProblem-solving

Languages:French

Tech Stack:PalominowPhone/SAV

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn