Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide a great in-store customer experience by greeting clients, operating the cash wrap/POS accurately, and keeping the sales floor well maintained. Support the brand through friendly, efficient service and help drive add-on sales, gift cards, and customer information capture where permitted. Ensure smooth product flow by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing floor inventory, executing visual merchandising updates, and following Loss Prevention guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide a great in-store customer experience by greeting clients, operating the cash wrap/POS accurately, and keeping the sales floor well maintained. Support the brand through friendly, efficient service and help drive add-on sales, gift cards, and customer information capture where permitted. Ensure smooth product flow by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing floor inventory, executing visual merchandising updates, and following Loss Prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance at the cash wrap and on the sales floor.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Promote add-on products and gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines while maintaining housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of previous retail experience (cashier/stock experience, sales), preferably in a luxury retail environment; education plus experience is considered.
  • •Strong knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills; able to multitask in a fast-paced environment.
Experience:Luxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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