Sephora

5 months ago

Loyalty Data & Insights Manager (DUBAI, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead a data and insights team responsible for Beauty Pass analytics, forecasting, and reporting to drive loyalty program decisions. Translate raw data into actionable insights, manage stakeholder requests across stores, e-commerce, and brands, and oversee the loyalty data pipeline, dashboards, and KPIs while coaching the team to deliver timely, impact-focused analyses.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Oversee the main loyalty program KPIs, create accurate monthly forecasts and reconcile monthly versus actual.
•Lead the monitoring of key loyalty program health metrics to identify status/risks and deep dive into insight/trends.
•Leverage data to provide actionable insights that further optimize program performance and enhance customer retention.
•Regularly present findings to stakeholders in a clear, digestible format to inform strategic decisions.
•Manage all incomings data requests to support the Sephora business with loyalty-related data around stores, e-commerce, brands and more.

Key Requirements

•5+ years of relevant experience in pulling and analyzing large datasets, and creating actionable insights.
•Track record of success in leveraging data to drive business decisions with demonstrated impact.
•Preferred experience working within the retail industry focused on multiple brands and products as well as complex data segments.
•Bachelor's degree in Analytics, Computer Science or equivalent.
•Adept at quickly learning new data platforms and a master at leveraging tools to quickly and effectively analyze data. Knowledge of Power BI is preferred.

Experience:5+ yearsRetailLoyaltyData analytics

Education:Bachelor's in Analytics, Computer Science or equivalent

Skills:CommunicationTeam leadershipData-driven decision makingStakeholder managementProject management

Tech Stack:Power BIData visualizationDashboardsSQLAnalytics

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Sephora

5 months ago

Loyalty Data & Insights Manager (DUBAI, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Oversee the main loyalty program KPIs, create accurate monthly forecasts and reconcile monthly versus actual.
•Lead the monitoring of key loyalty program health metrics to identify status/risks and deep dive into insight/trends.
•Leverage data to provide actionable insights that further optimize program performance and enhance customer retention.
•Regularly present findings to stakeholders in a clear, digestible format to inform strategic decisions.
•Manage all incomings data requests to support the Sephora business with loyalty-related data around stores, e-commerce, brands and more.

Key Requirements

•5+ years of relevant experience in pulling and analyzing large datasets, and creating actionable insights.
•Track record of success in leveraging data to drive business decisions with demonstrated impact.
•Preferred experience working within the retail industry focused on multiple brands and products as well as complex data segments.
•Bachelor's degree in Analytics, Computer Science or equivalent.
•Adept at quickly learning new data platforms and a master at leveraging tools to quickly and effectively analyze data. Knowledge of Power BI is preferred.

Experience:5+ yearsRetailLoyaltyData analytics

Education:Bachelor's in Analytics, Computer Science or equivalent

Skills:CommunicationTeam leadershipData-driven decision makingStakeholder managementProject management

Tech Stack:Power BIData visualizationDashboardsSQLAnalytics

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn