Sales & Service Lead - The Shops at Columbus Circle

Alo Yoga
New York
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Decision making","Customer focus"]

Lead daily sales-floor execution to elevate the guest experience, including guest engagement, product education, coaching, and relationship-building. Analyze store reports to plan and deliver results, manage sales-floor coverage, and drive selling initiatives. Partner with Operations & Visual teams on budgets, inventory control, vendor relationships, and facilities, while overseeing Sales & Service Associates and Cashiers. Collaborate on cross-functional training and company retail directives.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - The Shops at Columbus Circle

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead daily sales-floor execution to elevate the guest experience, including guest engagement, product education, coaching, and relationship-building. Analyze store reports to plan and deliver results, manage sales-floor coverage, and drive selling initiatives. Partner with Operations & Visual teams on budgets, inventory control, vendor relationships, and facilities, while overseeing Sales & Service Associates and Cashiers. Collaborate on cross-functional training and company retail directives.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience by assessing guest connection and product education, and coaching team members to close gaps.
  • •Build daily customer relationships and use reports to strategize, deliver results, and execute action plans for weaker areas.
  • •Ensure effective sales-floor coverage and lead selling initiatives throughout the store as needed.
  • •Partner with Operations & Visual to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, and facilities.
  • •Oversee Sales & Service Associates and Cashiers, evaluate performance using company tools, provide feedback, and support recruitment and development.

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountClothing AllowanceParental Leave

Key Requirements

  • •2+ years prior experience in a client-centric, sales environment.
  • •Proven leadership capabilities with strong decision-making.
  • •Ability to receive and provide feedback, with values aligned to continuous improvement.
  • •High energy and enthusiasm, with strong interpersonal communication skills.
  • •Self-motivated drive to achieve individual and team results.
Experience:2+ yearsRetailSales
Skills:LeadershipCoachingCommunicationDecision makingCustomer focus
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn