Lead Supervisor I

Tapestry
Michigan
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Conflict resolution","Collaboration"]

Lead and coach on the sales floor to drive store sales targets while delivering exceptional customer experiences. Serve as a brand ambassador and help implement company initiatives to support full store operations. Use sales data to identify trends, execute forward-planned strategies, and improve store performance. Recruit, interview, train, and evaluate team members, providing feedback and enforcing store policies and procedures while supporting HR and conflict resolution when needed.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and coach on the sales floor to drive store sales targets while delivering exceptional customer experiences. Serve as a brand ambassador and help implement company initiatives to support full store operations. Use sales data to identify trends, execute forward-planned strategies, and improve store performance. Recruit, interview, train, and evaluate team members, providing feedback and enforcing store policies and procedures while supporting HR and conflict resolution when needed.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Embody Coach values, increase brand awareness, and lead implementation of company initiatives to support store operations.
  • •Establish an inclusive, collaborative store environment and create a customer-centric culture through mentoring and clienteling strategy.
  • •Monitor and analyze sales data, identify trends, and execute forward-planned strategies to meet store goals/KPIs.
  • •Support store recruiting, interviewing, performance evaluation, training, and provide feedback while enforcing company and operational policies.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Provide leadership presence on the sales floor to achieve sales targets and ensure exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training for the store team.
  • •Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
  • •Ability to lift and move at least 25 pounds regularly (up to 50 pounds occasionally) and maneuver the sales floor and stockroom.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCommunicationConflict resolutionCollaboration

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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