Philips

1 month ago

Technical Consultant - Patient Monitoring (Field: Cleveland, OH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a field technical consultant to manage customer relationships by installing, implementing, servicing, testing, and troubleshooting complex patient monitoring solutions that integrate IT network infrastructure. Provide technical recommendations based on customer needs, coordinate project resources, and support the transition to a solutions-focused service model. Ensure compliance with regulatory documentation, training, quality, and safety requirements while traveling frequently across the assigned geography.

Location: Cleveland

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Use technical knowledge to install/implement, service, test, and troubleshoot complex solutions delivering real-time patient data requirements.
•Provide technical recommendations based on customer needs and support the transition from break-fix to a customer solutions-focused operating model.
•Collaborate with regional work teams and coordinate project resources and tasks across internal and external partners (clinical, sales, service).
•Perform administrative duties and documentation in line with Philips and applicable regulatory requirements (timesheets, work orders, expenses, Field Change Orders, preventative maintenance, installation and site documentation).
•Install and integrate multi-phased systems in clinical and non-clinical environments; review system configuration and diagnose electronic, networking, and mechanical problems.

Travel: High travel

Pay and Benefits

Salary: USD 35 - 54 hourly

Perks:Paid Leave401kHsaEquity

Key Requirements

•3+ years of professional experience in IT technologies or electronics, preferably in a field- or hospital-based service environment.
•Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
•Network configuration and/or troubleshooting experience, plus Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months).
•Bachelor’s degree in computer science, electronics, biomedical, or related discipline (or equivalent education and experience).
•Ability to work in office/home office and/or remote settings and in a hospital/healthcare environment, with flexible hours including overtime, weekends, and on-call rotations.

Experience:3+ yearsHealthcare

Education:Bachelor's in computer science, electronics, biomedical, or other related disciplines

Skills:Customer relationship managementTroubleshootingTechnical documentation

Certifications:Cisco Certified Network Associate (CCNA)

Tech Stack:CiscoCCNAIT networks

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

1 month ago

Technical Consultant - Patient Monitoring (Field: Cleveland, OH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Cleveland

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Use technical knowledge to install/implement, service, test, and troubleshoot complex solutions delivering real-time patient data requirements.
•Provide technical recommendations based on customer needs and support the transition from break-fix to a customer solutions-focused operating model.
•Collaborate with regional work teams and coordinate project resources and tasks across internal and external partners (clinical, sales, service).
•Perform administrative duties and documentation in line with Philips and applicable regulatory requirements (timesheets, work orders, expenses, Field Change Orders, preventative maintenance, installation and site documentation).
•Install and integrate multi-phased systems in clinical and non-clinical environments; review system configuration and diagnose electronic, networking, and mechanical problems.

Travel: High travel

Pay and Benefits

Salary: USD 35 - 54 hourly

Perks:Paid Leave401kHsaEquity

Key Requirements

•3+ years of professional experience in IT technologies or electronics, preferably in a field- or hospital-based service environment.
•Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
•Network configuration and/or troubleshooting experience, plus Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months).
•Bachelor’s degree in computer science, electronics, biomedical, or related discipline (or equivalent education and experience).
•Ability to work in office/home office and/or remote settings and in a hospital/healthcare environment, with flexible hours including overtime, weekends, and on-call rotations.

Experience:3+ yearsHealthcare

Education:Bachelor's in computer science, electronics, biomedical, or other related disciplines

Skills:Customer relationship managementTroubleshootingTechnical documentation

Certifications:Cisco Certified Network Associate (CCNA)

Tech Stack:CiscoCCNAIT networks

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn