Coinbase

4 weeks ago

Specialist, Market Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Provide frontline operational support for Coinbase Derivatives Exchange (CDE) and Coinbase International Exchange (INTX), which run 24/7 market operations. Troubleshoot live production issues independently, coordinate cross-functional resolutions for complex incidents, and support deployment testing to protect production environments. Investigate exchange-related customer inquiries, lead investigations tied to exchange operations (including error trade analysis), and help onboard clients and vendors with connectivity setup and issue triage while improving operational reliability.

Location: EMEA, United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Entry level

Key Responsibilities

•Provide real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and INTX.
•Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
•Lead frontline support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
•Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
•Support onboarding and ongoing operational enablement of clients and vendors, including connectivity setup and issue triage.

Pay and Benefits

Salary: GBP 81,630 - 90,700 annually

Perks:Health InsuranceDentalVision

Key Requirements

•BA/BS in Information Systems, Economics, Finance, or a related technical field, plus 1+ years of experience in financial markets operations or a technical operations role.
•Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
•Ability to diagnose and resolve complex production issues across trading and clearing platforms and communicate root cause/remediation to technical and non-technical audiences.
•Experience managing support across multiple channels (voice, email, chat) with quality maintained under high-volume, time-sensitive conditions.
•Familiarity with prediction markets, event contracts, FIX protocol, SQL, or CRM tools such as Salesforce and JIRA.

Experience:1+ years

Education:Bachelor's

Skills:Problem-solvingCommunication

Languages:English

Tech Stack:FIX protocolSQLSalesforceJIRA

Company Brief

Coinbase

Operates a cryptocurrency exchange and financial services platform that enables buying, selling, storing, and earning crypto assets, institutional trading, custody, and developer tools for blockchain applications.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn

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Coinbase

4 weeks ago

Specialist, Market Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: EMEA, United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Entry level

Key Responsibilities

•Provide real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and INTX.
•Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
•Lead frontline support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
•Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
•Support onboarding and ongoing operational enablement of clients and vendors, including connectivity setup and issue triage.

Pay and Benefits

Salary: GBP 81,630 - 90,700 annually

Perks:Health InsuranceDentalVision

Key Requirements

•BA/BS in Information Systems, Economics, Finance, or a related technical field, plus 1+ years of experience in financial markets operations or a technical operations role.
•Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
•Ability to diagnose and resolve complex production issues across trading and clearing platforms and communicate root cause/remediation to technical and non-technical audiences.
•Experience managing support across multiple channels (voice, email, chat) with quality maintained under high-volume, time-sensitive conditions.
•Familiarity with prediction markets, event contracts, FIX protocol, SQL, or CRM tools such as Salesforce and JIRA.

Experience:1+ years

Education:Bachelor's

Skills:Problem-solvingCommunication

Languages:English

Tech Stack:FIX protocolSQLSalesforceJIRA

Company Brief

Coinbase

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn