Sales Support Associate II

Tapestry
Arizona
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organization","Attention to detail","Multitasking"]

Support customers on the sales floor and at the cash wrap with warm, professional service, helping with personalized recommendations, add-on products, and gift card promotion. Ensure POS accuracy, cash handling, and loss-prevention compliance while maintaining a clean, well-stocked sales area. Receive and organize shipments, manage stock levels, replenish inventory, and execute visual merchandising updates, partnering with the team as needed.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support customers on the sales floor and at the cash wrap with warm, professional service, helping with personalized recommendations, add-on products, and gift card promotion. Ensure POS accuracy, cash handling, and loss-prevention compliance while maintaining a clean, well-stocked sales area. Receive and organize shipments, manage stock levels, replenish inventory, and execute visual merchandising updates, partnering with the team as needed.
Location: Arizona
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards while capturing customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support sales floor activities.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceDisability Insurance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock or sales), preferably in a luxury retail service environment.
  • •Ability to work a flexible schedule including nights, weekends, and peak high-traffic retail days.
  • •Strong English language proficiency and excellent communication and customer service skills.
  • •Working knowledge of fashion trends and competition, with strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment and lift 25 lbs regularly (up to 50 lbs occasionally).
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationOrganizationAttention to detailMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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