Operations Manager-Aviation Partner Solutions

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Canonical indexed version, validated from employer's careers page.

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Last checked: 1 hour agoStatus: Live

Job Summary

Manage day-to-day operations for aviation and transport-related contract delivery, ensuring service excellence, profitability, and customer satisfaction. Partner with the Account Manager and coordinate with internal stakeholders (finance, payroll, recruitment, transport, accommodation, HR) to support efficient deployments and accurate operational reporting. Drive operational performance using SOPs/SWIs, operational SLA and KPIs, and continuous process improvement while maintaining data integrity and strong client relationships.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Develop and maintain operational performance of contract operations and ensure on-time deployments of assets aligned to client demand.
•Monitor and manage daily reporting with operational data to support review of contractual financial performance and KPIs.
•Adhere to SOPs/SWIs and achieve operational SLA and commercial KPIs.
•Proactively manage client relationships in line with the RACI matrix and develop account relationships at every level.
•Analyze trends and metrics to enhance processes, drive productivity optimization, and build documentation/quality controls while integrating automation tools where possible.

Key Requirements

•Minimum 5 years of experience.
•University or college education.
•Strong transport management experience.
•Experience with rostering and deployments.
•Ability in operation procedures and customer relationship management, including effective report writing.

Experience:5+ years

Skills:Report writingProcess improvementStakeholder coordinationClient relationship managementTeam leadership

Company Brief

Transguard Group

Website

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Transguard Group

7 months ago

Operations Manager-Aviation Partner Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Develop and maintain operational performance of contract operations and ensure on-time deployments of assets aligned to client demand.
•Monitor and manage daily reporting with operational data to support review of contractual financial performance and KPIs.
•Adhere to SOPs/SWIs and achieve operational SLA and commercial KPIs.
•Proactively manage client relationships in line with the RACI matrix and develop account relationships at every level.
•Analyze trends and metrics to enhance processes, drive productivity optimization, and build documentation/quality controls while integrating automation tools where possible.

Key Requirements

•Minimum 5 years of experience.
•University or college education.
•Strong transport management experience.
•Experience with rostering and deployments.
•Ability in operation procedures and customer relationship management, including effective report writing.

Experience:5+ years

Skills:Report writingProcess improvementStakeholder coordinationClient relationship managementTeam leadership

Company Brief

Transguard Group

Website