Senior Manager, KYC Strategy

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Strategy & Corporate DevelopmentEducation: bachelorsSkills: ["Program and project management","Analytical problem-solving","Stakeholder management","Written and verbal communication","Detail-oriented"]

Own and execute the Global KYC POA strategy for merchant onboarding and refresh programs across markets. Translate regulatory, policy, and operational requirements into KYC strategies, decisioning frameworks, procedures, and playbooks. Analyze current KYC processes and performance to reduce risk and improve efficiency while balancing regulatory needs with a frictionless merchant experience. Partner cross-functionally to implement, govern, and continuously improve scalable controls.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager, KYC Strategy

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Last checked: 5 hours agoStatus: Live

Job Summary

Own and execute the Global KYC POA strategy for merchant onboarding and refresh programs across markets. Translate regulatory, policy, and operational requirements into KYC strategies, decisioning frameworks, procedures, and playbooks. Analyze current KYC processes and performance to reduce risk and improve efficiency while balancing regulatory needs with a frictionless merchant experience. Partner cross-functionally to implement, govern, and continuously improve scalable controls.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Support the development and execution of the Global KYC POA strategy across merchant onboarding, refresh methodology, operating model design, decisioning logic, and procedural/playbook standards.
  • •Own and drive KYC POA strategy and transformation workstreams.
  • •Develop and maintain KYC procedures, standards, governance frameworks, controls, playbooks, and supporting documentation across geographies and business segments.
  • •Conduct analysis of existing KYC processes, requirements, merchant populations, operational performance, and pain points to identify opportunities to reduce risk and improve efficiency.
  • •Monitor implemented KYC strategies and processes and identify opportunities for continuous improvement, automation, simplification, and enhanced controls.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually

Key Requirements

  • •5 years of experience in financial crime compliance, KYC strategy, risk management, or related work in financial services.
  • •Strong knowledge of KYC regulatory requirements, onboarding and refresh methodologies, and financial crimes risk management principles.
  • •Experience developing or implementing KYC strategies, processes, operating models, decisioning frameworks, and remediation programs.
  • •Ability to translate business, policy, regulatory, and operational requirements into detailed business requirements, processes, procedures, and implementation plans.
  • •Bachelor’s degree required; advanced degree or relevant compliance certifications preferred.
Experience:Financial services
Education:Bachelor's
Skills:Program and project managementAnalytical problem-solvingStakeholder managementWritten and verbal communicationDetail-oriented

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn