2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end e-commerce fulfillment operations for TikTok Shop, overseeing inbounding, pick/pack, and outbound activities while ensuring safety, productivity, quality, and financial performance. Own operational KPIs and cost targets, contribute to long-term and peak-season planning, and drive continuous improvement to optimize throughput and reduce costs. Coordinate cross-functional teams and third-party providers, set node objectives and metrics, and manage team performance with clear goals and feedback.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding, pick, pack, and outbound operations.
•Own and deliver operational KPIs and cost targets across safety, productivity, quality, and financial goals for regional areas of responsibility.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Set objectives and metrics for node operations (safety, quality, productivity, customer experience) and set goals for team members while measuring performance and providing feedback.

Key Requirements

•Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
•5 years of experience managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs.
•Track record of success in operations management, including problem solving, capacity planning, and cost management.

Experience:5+ yearsE-commerceThird-party logisticsFulfillmentSupply chain

Education:Bachelor's in Business, Logistics, Operations, Engineering (or related field)

Skills:Project managementContinuous improvementProblem solvingCapacity planningTeam performance management

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding, pick, pack, and outbound operations.
•Own and deliver operational KPIs and cost targets across safety, productivity, quality, and financial goals for regional areas of responsibility.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Set objectives and metrics for node operations (safety, quality, productivity, customer experience) and set goals for team members while measuring performance and providing feedback.

Key Requirements

•Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
•5 years of experience managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs.
•Track record of success in operations management, including problem solving, capacity planning, and cost management.

Experience:5+ yearsE-commerceThird-party logisticsFulfillmentSupply chain

Education:Bachelor's in Business, Logistics, Operations, Engineering (or related field)

Skills:Project managementContinuous improvementProblem solvingCapacity planningTeam performance management

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn