Seasonal Coordinator - Client Relations Center

Work onsite in New York’s Client Relations Center supporting Hermes.com’s omnichannel experience. Serve as the primary point of contact for Hermes.com and flagship boutique clients, handling phone, email, and live chat inquiries while upholding exceptional customer service. Resolve client issues, place and follow up on online orders, address delivery concerns for e-commerce purchases, and collaborate with internal partners to exceed expectations with professionalism, discretion, and attention to detail.