Success Architect-Sales Cloud

Salesforce
Hyderabad, Bengaluru
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Leadership","Problem-solving","Presentation","Collaboration"]

Senior Success Architect/Sales Cloud role driving technical guidance and architectural health for Salesforce customers. You’ll provide frontline technical support, deliver feature adoption sessions, perform foundational architecture checks, and collaborate with Support Engineers to triage issues while shaping long-term customer health and product improvements.

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FursaFursa
Salesforce
Salesforce
6 months ago

Success Architect-Sales Cloud

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Last checked: 4 hours agoStatus: Live

Job Summary

Senior Success Architect/Sales Cloud role driving technical guidance and architectural health for Salesforce customers. You’ll provide frontline technical support, deliver feature adoption sessions, perform foundational architecture checks, and collaborate with Support Engineers to triage issues while shaping long-term customer health and product improvements.
Location: Hyderabad, Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide frontline technical guidance and support to customers for Sales Cloud deployments.
  • •Deliver educational “Guide” sessions to drive feature adoption and assist with foundational architectural health checks.
  • •Triage capability gaps and design inefficiencies, resolving common issues and escalating complex architectural challenges.
  • •Communicate complex technical concepts clearly to diverse audiences, including customer stakeholders and managers.
  • •Leverage playbooks from Support, Guides, and the Architect team to meet customer needs and drive customer success.

Key Requirements

  • •5+ years hands-on technical experience
  • •Strong working knowledge of Salesforce products, platform capabilities, governance and best practices
  • •Experience participating in complex implementations and understanding integration principles
  • •Strong knowledge of enterprise application integration, including data, AI, analytics and security best practices
  • •Salesforce Admin and Sales Cloud Consultant certifications are required
Experience:5+ yearsCrmCloudSalesforceImplementationIntegration
Skills:CommunicationLeadershipProblem-solvingPresentationCollaboration
Certifications:Sales Cloud ConsultantSalesforce Admin
Languages:English
Tech Stack:SalesforceSales CloudApexLightning Web ComponentsLWCRESTSOAPMuleSoftInformaticaPlatform EventsEinsteinAI

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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