Senior Specialist, Loyalty Rewards

Mastercard
Toronto
Workplace: OnsiteFull timeCAD 94,000 - 138,000Function: Solutions Engineering & Sales EngineeringSkills: ["Analytical mindset","Detail-oriented","Communication","Stakeholder management","Self-starter"]

Drive data-driven promotional capabilities for the Loyalty Rewards product team by becoming a subject-matter expert in promotions and redemptions. Partner with engineering, analytics, and platform teams to assess feature enhancements, review API and reporting outputs, and translate technical details into GTM insights. Lead opportunity and ROI assessments across markets, and enable sales with clear messaging, documentation, and product narratives while collaborating across global stakeholders.

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FursaFursa
Mastercard
Mastercard
2 months ago

Senior Specialist, Loyalty Rewards

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Drive data-driven promotional capabilities for the Loyalty Rewards product team by becoming a subject-matter expert in promotions and redemptions. Partner with engineering, analytics, and platform teams to assess feature enhancements, review API and reporting outputs, and translate technical details into GTM insights. Lead opportunity and ROI assessments across markets, and enable sales with clear messaging, documentation, and product narratives while collaborating across global stakeholders.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Develop deep product expertise across the Loyalty Rewards suite, with a focus on promotions configuration, scoring, fulfillment, tracking, and reporting across markets.
  • •Partner with engineering, analytics, and platform teams to assess feature enhancements for feasibility, scalability, and commercial viability.
  • •Translate technical documentation, architecture diagrams, and API specifications into end-to-end product insights for technical and non-technical audiences.
  • •Conduct opportunity assessments and analyze performance data to evaluate ROI and promotion effectiveness across configurations and markets.
  • •Support go-to-market enablement by shaping sales-ready messaging, product documentation, and enablement materials through cross-functional collaboration.

Pay and Benefits

Salary: CAD 94,000 - 138,000

Key Requirements

  • •Strong analytical mindset with demonstrated ability to use data, metrics, and ROI-driven decision-making.
  • •Comfort working with technical materials such as architecture diagrams, specifications, and platform documentation, synthesizing them into actionable insights.
  • •Ability to translate complexity into clear, structured product and go-to-market recommendations.
  • •Background in Product Management, Product Operations, or Product Strategy, ideally within payments, loyalty, rewards, or digital platforms.
  • •Interest in or experience with promotions, loyalty programs, incentives, or customer engagement mechanics; ability to manage multiple priorities across stakeholders.
Experience:PaymentsLoyaltyRewardsDigital platforms
Skills:Analytical mindsetDetail-orientedCommunicationStakeholder managementSelf-starter
Tech Stack:API specificationsArchitecture diagramsReporting outputsTechnical documentationPlatform documentation

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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Glassdoor: 4.1
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