Fraud Data Analyst

Agoda
Bangkok
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 2+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Communication","Independent working","Priority management"]

Analyze large-scale fraud, payment dispute, and booking data to uncover suspicious patterns and emerging risks for Fraud Operations. Partner with Fraud Management and senior fraud agents to support investigations, control reviews, incidents, and AI-assisted workflows. Turn fraud signals and operational insights into actionable recommendations, and build monitoring, alerts, automation, and reporting to improve fraud prevention and reduce losses while minimizing disruption to genuine customers.

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FursaFursa
Agoda
Agoda
16 hours ago

Fraud Data Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Analyze large-scale fraud, payment dispute, and booking data to uncover suspicious patterns and emerging risks for Fraud Operations. Partner with Fraud Management and senior fraud agents to support investigations, control reviews, incidents, and AI-assisted workflows. Turn fraud signals and operational insights into actionable recommendations, and build monitoring, alerts, automation, and reporting to improve fraud prevention and reduce losses while minimizing disruption to genuine customers.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Support investigations, incidents, and control reviews with Fraud Management and senior fraud agents, using smarter analytical approaches including new data features and AI-assisted workflows.
  • •Analyze large-scale fraud, payment dispute, and booking data to identify suspicious patterns, emerging risks, and opportunities to improve fraud prevention.
  • •Convert fraud signals, investigation findings, and operational insights into practical recommendations that reduce losses and protect genuine customers from unnecessary disruption.
  • •Build and improve monitoring and alerts to track fraud performance and respond faster to changing fraud behavior.
  • •Identify opportunities to automate operational checks, recurring analysis, and reporting workflows to improve speed, consistency, and efficiency.

Key Requirements

  • •2+ years of experience in analytics, operations analytics, statistics, data science, or a similar data-driven role.
  • •Bachelor’s degree or higher in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, Economics, Data Science, or related.
  • •Proficiency in SQL and hands-on experience with at least one analytics/automation tool such as Python, R, VBA, Tableau, Metabase, or Superset.
  • •Strong analytical and problem-solving skills to turn ambiguous fraud/business questions into clear analysis, insights, and recommendations.
  • •Strong communication skills in English, written and spoken, with ability to work independently and manage priorities in a fast-moving fraud environment.
Experience:2+ yearsFraudRiskPaymentsChargebacksE-commerceOnline travelFinancial services
Education:Bachelor's in Statistics, Mathematics, Computer Science, Engineering, Economics, Data Science (or related discipline)
Skills:Analytical thinkingProblem-solvingCommunicationIndependent workingPriority management
Languages:English
Tech Stack:SQLPythonRVBATableauMetabaseSupersetPower BILookerAI

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn