Workforce Specialist

Black Box
Plano
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 1-4 yearsEducation: bachelorsSkills: ["Analytical skills","Process improvement"]

Manage workforce tracking and staffing data, verifying assignments and workforce status changes while auditing reports for accuracy. Produce weekly and monthly workforce metrics and dashboards, support timesheet and expense review, and assist with workforce forecasting and manpower planning. Coordinate mobilization activities including onboarding requirements, training completion, and deployment readiness, partnering with Recruiting, Training, and HR to keep project and operational leadership informed.

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Black Box
Black Box
2 months ago

Workforce Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Manage workforce tracking and staffing data, verifying assignments and workforce status changes while auditing reports for accuracy. Produce weekly and monthly workforce metrics and dashboards, support timesheet and expense review, and assist with workforce forecasting and manpower planning. Coordinate mobilization activities including onboarding requirements, training completion, and deployment readiness, partnering with Recruiting, Training, and HR to keep project and operational leadership informed.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Maintain workforce tracking systems and staffing databases, including verifying assignment details and workforce status changes.
  • •Audit workforce reports for accuracy and track utilization, availability, and bench status.
  • •Generate and validate weekly/monthly workforce metrics and staffing summaries, and monitor workforce dashboards for discrepancies.
  • •Assist with workforce forecasting and manpower planning activities.
  • •Coordinate mobilization and onboarding needs for employee deployments, including background checks, drug screens, training completion, and readiness escalation.

Key Requirements

  • •Bachelor’s degree in Business, Operations, Engineering, or a related field.
  • •1-4 years of experience in workforce management, operations planning, or similar roles.
  • •Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
  • •Strong analytical and modeling skills using tools such as Excel and SQL.
  • •Experience with WFM platforms such as Kronos/UKG, NICE, or Workday.
Experience:1-4 yearsWorkforce managementOperations planningData centersTelecomCloud
Education:Bachelor's in Business, Operations, Engineering, or related field
Skills:Analytical skillsProcess improvement
Tech Stack:ExcelSQLKronos/UKGNICEWorkdayITIL

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website