Black Box

2 weeks ago

Workforce Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Manage workforce tracking and staffing data, verifying assignments and workforce status changes while auditing reports for accuracy. Produce weekly and monthly workforce metrics and dashboards, support timesheet and expense review, and assist with workforce forecasting and manpower planning. Coordinate mobilization activities including onboarding requirements, training completion, and deployment readiness, partnering with Recruiting, Training, and HR to keep project and operational leadership informed.

Location: Plano

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Mid level

Key Responsibilities

•Maintain workforce tracking systems and staffing databases, including verifying assignment details and workforce status changes.
•Audit workforce reports for accuracy and track utilization, availability, and bench status.
•Generate and validate weekly/monthly workforce metrics and staffing summaries, and monitor workforce dashboards for discrepancies.
•Assist with workforce forecasting and manpower planning activities.
•Coordinate mobilization and onboarding needs for employee deployments, including background checks, drug screens, training completion, and readiness escalation.

Key Requirements

•Bachelor’s degree in Business, Operations, Engineering, or a related field.
•1-4 years of experience in workforce management, operations planning, or similar roles.
•Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
•Strong analytical and modeling skills using tools such as Excel and SQL.
•Experience with WFM platforms such as Kronos/UKG, NICE, or Workday.

Experience:1-4 yearsWorkforce managementOperations planningData centersTelecomCloud

Education:Bachelor's in Business, Operations, Engineering, or related field

Skills:Analytical skillsProcess improvement

Tech Stack:ExcelSQLKronos/UKGNICEWorkdayITIL

Company Brief

Black Box

Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.

Industry: Professional Services

Headquarters: Pittsburgh, United States

Founded: 1976

Website

Loading job details...

Preparing the role view and application actions.

Black Box

2 weeks ago

Workforce Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Plano

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Mid level

Key Responsibilities

•Maintain workforce tracking systems and staffing databases, including verifying assignment details and workforce status changes.
•Audit workforce reports for accuracy and track utilization, availability, and bench status.
•Generate and validate weekly/monthly workforce metrics and staffing summaries, and monitor workforce dashboards for discrepancies.
•Assist with workforce forecasting and manpower planning activities.
•Coordinate mobilization and onboarding needs for employee deployments, including background checks, drug screens, training completion, and readiness escalation.

Key Requirements

•Bachelor’s degree in Business, Operations, Engineering, or a related field.
•1-4 years of experience in workforce management, operations planning, or similar roles.
•Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
•Strong analytical and modeling skills using tools such as Excel and SQL.
•Experience with WFM platforms such as Kronos/UKG, NICE, or Workday.

Experience:1-4 yearsWorkforce managementOperations planningData centersTelecomCloud

Education:Bachelor's in Business, Operations, Engineering, or related field

Skills:Analytical skillsProcess improvement

Tech Stack:ExcelSQLKronos/UKGNICEWorkdayITIL

Company Brief

Black Box

Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.

Industry: Professional Services

Headquarters: Pittsburgh, United States

Founded: 1976

Website