Socket

4 weeks ago

Technical Account Manager, Europe

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own post-sale relationships for European customers as the main technical advisor, translating Socket capabilities into practical solutions, guiding onboarding, and troubleshooting issues alongside engineering. Act as the front line for technical support, drive customer success plans, and collaborate with Account Executives on renewals and expansions.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own post-sales relationship as the main point of contact and technical advisor for European customers.
•Strategize with Account Executives on upsells, renewals and expansions, and conduct Quarterly Business Reviews with strategic customers.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityHealth InsurancePaid ParentalFlexible Time-off

Key Requirements

•6+ years in a technical customer-facing role (Solutions Engineer, Technical Account Manager, Support Engineer, or similar)
•2+ years as the dedicated point of contact for customers with an emphasis on quarterly health checks and success
•Background in application security, DevSecOps, or open-source ecosystems
•Experience with developer tooling and CI/CD platforms (GitHub Actions, Jenkins, CircleCI, etc.)
•Ability to read and reason about code (JavaScript, Python, TypeScript)

Experience:6+ yearsOpen sourceSecurityDevsecops

Skills:CommunicationProblem-solvingTeam collaboration

Languages:English

Tech Stack:GitHub ActionsJenkinsCircleCIJavaScriptPythonTypeScriptAPIsWebhooksSaaSPackage ManagersCI/CDGitHubSlackZendeskGrafana

Company Brief

Socket

Develops developer-focused tools and services to improve JavaScript/TypeScript package management, dependency workflows, and developer productivity for teams building modern web applications.

Industry: Developer Tools

Website

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Socket

4 weeks ago

Technical Account Manager, Europe

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own post-sales relationship as the main point of contact and technical advisor for European customers.
•Strategize with Account Executives on upsells, renewals and expansions, and conduct Quarterly Business Reviews with strategic customers.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityHealth InsurancePaid ParentalFlexible Time-off

Key Requirements

•6+ years in a technical customer-facing role (Solutions Engineer, Technical Account Manager, Support Engineer, or similar)
•2+ years as the dedicated point of contact for customers with an emphasis on quarterly health checks and success
•Background in application security, DevSecOps, or open-source ecosystems
•Experience with developer tooling and CI/CD platforms (GitHub Actions, Jenkins, CircleCI, etc.)
•Ability to read and reason about code (JavaScript, Python, TypeScript)

Experience:6+ yearsOpen sourceSecurityDevsecops

Skills:CommunicationProblem-solvingTeam collaboration

Languages:English

Tech Stack:GitHub ActionsJenkinsCircleCIJavaScriptPythonTypeScriptAPIsWebhooksSaaSPackage ManagersCI/CDGitHubSlackZendeskGrafana

Company Brief

Socket

Develops developer-focused tools and services to improve JavaScript/TypeScript package management, dependency workflows, and developer productivity for teams building modern web applications.

Industry: Developer Tools

Website