Full Time Sales Associate, McArthur Glen Outlet

Jimmy Choo
Richmond
Workplace: OnsiteFull timeCAD 19 - 22Function: SalesSkills: ["Interpersonal communication","Composure","Service-driven attitude","Multitasking","Team-working","Organization","Independent work ethic","Problem management","Integrity and trust","Customer focus","Attention to detail","Drive for results","Effective communication"]

Join the Jimmy Choo team as a Sales Associate at the McArthur Glen Outlet, representing the brand through client interactions and driving strong sales performance. You’ll handle key-holder duties such as store opening/closing, cash handling, and end-of-day procedures, while maintaining outstanding customer service, product knowledge, clienteling, and inventory/visual standards. The role also includes using Ulti-Pro and register systems and supporting shipping/receiving and back-of-house coverage as needed.

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Jimmy Choo
Jimmy Choo
1 month ago

Full Time Sales Associate, McArthur Glen Outlet

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Last checked: 10 hours agoStatus: Live

Job Summary

Join the Jimmy Choo team as a Sales Associate at the McArthur Glen Outlet, representing the brand through client interactions and driving strong sales performance. You’ll handle key-holder duties such as store opening/closing, cash handling, and end-of-day procedures, while maintaining outstanding customer service, product knowledge, clienteling, and inventory/visual standards. The role also includes using Ulti-Pro and register systems and supporting shipping/receiving and back-of-house coverage as needed.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent the Jimmy Choo brand through client interactions (in-store and virtually) and act as a brand ambassador in the community.
  • •Perform key-holder responsibilities including store opening/closing, cash handling, and financial responsibilities.
  • •Provide prompt, attentive, knowledgeable assistance to clients while maintaining highest service standards.
  • •Achieve and exceed monthly sales targets through proactive identification and pursuit of opportunities.
  • •Manage inventory and visual standards, support client book management, and assist with shipping/receiving and back-of-house coverage as needed.

Pay and Benefits

Salary: CAD 19 - 22

Key Requirements

  • •Provide excellent selling and customer service with strong interpersonal and communication skills in English.
  • •Use retail store operations processes and tools effectively, including proficiency with register systems and comfort navigating UltiPro.
  • •Maintain high product knowledge and help clients with selections and the try-on process.
  • •Support key-holder responsibilities, including store opening/closing, cash handling, and end-of-day procedures.
  • •Bring 2–5 years of luxury retail experience with established clientele; post-secondary education is preferred.
Experience:Luxury retailClientelingRetail
Skills:Interpersonal communicationComposureService-driven attitudeMultitaskingTeam-workingOrganizationIndependent work ethicProblem managementIntegrity and trustCustomer focusAttention to detailDrive for resultsEffective communication
Languages:EnglishChinese
Tech Stack:POSCRMUlti-ProUltiPro PortalRegister system

Company Brief

Jimmy Choo
British luxury fashion brand known for high-end shoes, handbags, and accessories, founded by designer Jimmy Choo. Operates globally as part of a larger publicly listed fashion group, with a presence in retail, wholesale and e-commerce.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1996
WebsiteLinkedIn