Personal Banker Associate I - Groesbeck-Twelve Mile

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Communication","Professionalism","Customer focus","Problem ownership","Ethical behavior"]

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessments to build customer profiles, recommend retail consumer and small business solutions, and proactively reach customers with approved marketing tools. Cross-sell, support customer experience goals, and partner with Business Partners to refer clients for holistic financial solutions.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker Associate I - Groesbeck-Twelve Mile

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Last checked: 21 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessments to build customer profiles, recommend retail consumer and small business solutions, and proactively reach customers with approved marketing tools. Cross-sell, support customer experience goals, and partner with Business Partners to refer clients for holistic financial solutions.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Complete the onboarding and education program to become a Retail Personal Banker I, including rotations in operations and Sales & Service and a certification at completion.
  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions using the bank’s value proposition.
  • •Utilize CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Process teller transactions and work as a member of the platform staff while following risk, confidentiality, and conduct policies.
Travel: Low travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Education:Bachelor's
Skills:CommunicationProfessionalismCustomer focusProblem ownershipEthical behavior
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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