Workers' Comp Claim Assistant - Reno Nevada

Davies
United States
Workplace: OnsiteFull timeUSD 16 - 19 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Organization","Time-management","Communication","Customer service","Attention to detail"]

Support the claims operations team by processing workers’ compensation claim notices, creating and maintaining claim files in internal systems, and routing assignments to adjusters. Handle mail, faxes, and electronic correspondence, upload and organize claim documentation, and assist with administrative follow-ups including payment and reimbursement documentation. Provide professional customer service to policyholders, claimants, and other stakeholders while maintaining confidentiality and escalating urgent issues to claims professionals.

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Davies
Davies
1 month ago

Workers' Comp Claim Assistant - Reno Nevada

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support the claims operations team by processing workers’ compensation claim notices, creating and maintaining claim files in internal systems, and routing assignments to adjusters. Handle mail, faxes, and electronic correspondence, upload and organize claim documentation, and assist with administrative follow-ups including payment and reimbursement documentation. Provide professional customer service to policyholders, claimants, and other stakeholders while maintaining confidentiality and escalating urgent issues to claims professionals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Receive and process claim notices via phone, email, fax, and other communication channels.
  • •Create new claim files and enter claim information into internal claims management systems.
  • •Route claim assignments to appropriate adjusters and teams while maintaining accurate claim documentation and electronic files.
  • •Process incoming and outgoing mail, faxes, and electronic communications; upload, index, and organize claim documentation and supporting materials.
  • •Answer inquiries from policyholders, claimants, clients, vendors, and business partners and escalate urgent matters to claims professionals.

Pay and Benefits

Salary: USD 16 - 19 hourly
Perks:Health Insurance401kPaid HolidaysPaid LeaveLife InsuranceMedicalDentalVisionLong-term Disability

Key Requirements

  • •High school diploma or equivalent.
  • •1+ years of administrative, clerical, customer service, or insurance-related experience.
  • •Strong data entry and organizational skills with excellent attention to detail.
  • •Excellent verbal and written communication skills.
  • •Proficiency with Microsoft Office Suite (including Outlook, Word, Excel, and Teams) and ability to manage multiple priorities in a deadline-driven environment.
Experience:InsuranceClaims administration
Education:High School
Skills:OrganizationTime-managementCommunicationCustomer serviceAttention to detail
Tech Stack:Microsoft OfficeOutlookWordExcelMicrosoft Teams

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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