Workers' Comp Claim Assistant - Reno Nevada

Support the claims operations team by processing workers’ compensation claim notices, creating and maintaining claim files in internal systems, and routing assignments to adjusters. Handle mail, faxes, and electronic correspondence, upload and organize claim documentation, and assist with administrative follow-ups including payment and reimbursement documentation. Provide professional customer service to policyholders, claimants, and other stakeholders while maintaining confidentiality and escalating urgent issues to claims professionals.