Sales Support Associate I

Tapestry
North Carolina
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and sales floor, operating POS accurately and helping ensure a clean, well-stocked environment. Support product flow from receiving through point of sale by processing shipments, managing stock levels, and executing visual merchandising updates. Suggest add-on products, promote gift cards, and support store engagement, partnering with the team or management as needed while following Loss Prevention guidelines.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and sales floor, operating POS accurately and helping ensure a clean, well-stocked environment. Support product flow from receiving through point of sale by processing shipments, managing stock levels, and executing visual merchandising updates. Suggest add-on products, promote gift cards, and support store engagement, partnering with the team or management as needed while following Loss Prevention guidelines.
Location: North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain cleanliness of the stockroom.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products, promote gift cards, capture customer information where permitted, respond to customer requests, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ years of previous retail experience (cashier/stock experience, sales), preferably in a luxury retail environment.
  • •Knowledge of fashion trends and the local marketplace, with a strong customer service mindset.
  • •Comfort with cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and the ability to work a flexible schedule (nights, weekends, peak periods, holidays), including lifting up to 25 lbs regularly.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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