Site Support Engineer

Black Box
Bengaluru, Delhi, Mumbai
Full timeFunction: Product ManagementExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Interpersonal"]

Join the Black Box Sales team as a Site Support Engineer, providing on-site technical support, installations, and configurations for KVM and AV solutions. You will troubleshoot, configure equipment, and collaborate with customers to deliver seamless deployments across India. The role requires 2-3 years of technical experience, strong problem-solving, and travel to client sites (Delhi, Mumbai, Bangalore).

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Black Box
Black Box
3 months ago

Site Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Join the Black Box Sales team as a Site Support Engineer, providing on-site technical support, installations, and configurations for KVM and AV solutions. You will troubleshoot, configure equipment, and collaborate with customers to deliver seamless deployments across India. The role requires 2-3 years of technical experience, strong problem-solving, and travel to client sites (Delhi, Mumbai, Bangalore).
Location: Bengaluru, Delhi, Mumbai
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Provide on-site technical support and troubleshooting for KVM and AV systems.
  • •Perform site installations, configurations, and maintenance as per customer requirements.
  • •Set up demos and Proof of Concepts (PoCs) to showcase our solutions' capabilities.
  • •Collaborate with the sales team to understand customer needs and deliver tailored solutions.
  • •Maintain accurate records of site visits, installations, and support activities.
Travel: Low travel

Key Requirements

  • •2-3 years of experience in a similar role, preferably in the KVM or AV industry.
Experience:2-3 yearsKVMAVEngineeringTechnical
Education:Bachelor's
Skills:CommunicationProblem-solvingInterpersonal
Languages:English
Tech Stack:KVMAVEquipmentSoftware tools

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website