Sales Support Associate I

Tapestry
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support customers at the cash wrap and on the sales floor with friendly, efficient service that reflects the brand. Maintain accurate POS operations and cash wrap compliance, process shipments and transfers, manage stock levels, and keep the stockroom and sales floor clean and well-merchandised. Execute visual merchandising updates, promote add-ons and gift cards, and partner with the team to respond to customer needs in a fast-paced retail environment.

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Tapestry
Tapestry
3 days ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support customers at the cash wrap and on the sales floor with friendly, efficient service that reflects the brand. Maintain accurate POS operations and cash wrap compliance, process shipments and transfers, manage stock levels, and keep the stockroom and sales floor clean and well-merchandised. Execute visual merchandising updates, promote add-ons and gift cards, and partner with the team to respond to customer needs in a fast-paced retail environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activities by responding to customer requests, suggesting add-ons/gift cards, and following Loss Prevention guidelines.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of retail experience (cashier/stock/sales), preferably luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use POS and related tools (iPad/laptop, Mobile POS, Internet) and read product/price release sheets.
  • •Strong attention to detail and organizational skills, with ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and excellent communication/customer service skills.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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