Digital Sales Representative - Activate

Twilio
United States
Workplace: RemoteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Communication","Prioritization","Customer focus","Problem solving","Follow-through"]

Engage high-value self-service customers through programmatically assigned inbound and outbound leads, using product usage signals to identify growth and retention opportunities. Guide customers to adopt Twilio Communications, SendGrid, or Segment products to accelerate business outcomes, proactively removing blockers and addressing risks for priority accounts. Partner with Sales, Solutions Engineering, Marketing, and Product to improve sales plays and customer engagement strategies.

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FursaFursa
Twilio
Twilio
1 day ago

Digital Sales Representative - Activate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Engage high-value self-service customers through programmatically assigned inbound and outbound leads, using product usage signals to identify growth and retention opportunities. Guide customers to adopt Twilio Communications, SendGrid, or Segment products to accelerate business outcomes, proactively removing blockers and addressing risks for priority accounts. Partner with Sales, Solutions Engineering, Marketing, and Product to improve sales plays and customer engagement strategies.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
  • •Assess product usage signals and customer readiness to scale to identify growth opportunities.
  • •Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
  • •Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value.
  • •Collaborate with Sales, Solutions Engineering, Marketing, and Product to improve sales plays and customer engagement strategies.
Travel: Low travel

Pay and Benefits

Perks:Health Insurance401kPaid SickPaid LeaveParental Leave

Key Requirements

  • •At least 1 year of sales development or business development experience in a technology company, or 2-3+ years of closing experience in another industry.
  • •Qualify inbound and outbound opportunities, uncover customer needs, and guide customers to relevant solutions.
  • •Strong communication skills to engage technical and business stakeholders.
  • •Use data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities.
  • •Manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments.
Experience:1+ yearsTechnologySaaSCloud communicationsEmailCustomer dataDeveloper-focused productsProduct-led growthSelf-serviceUsage-based sales
Skills:CommunicationPrioritizationCustomer focusProblem solvingFollow-through
Tech Stack:SalesforceOutreachGongCRM

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn