Director, Regional Head IMM Coverage, US BCO (New York, NY, US, 10001)

HSBC
New York
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Leadership","Strategic planning","Stakeholder management","Analytical problem-solving","Communication and interpersonal skills"]

Lead and develop a high-performing, client-centric Business Credit Office team supporting HSBC’s US International Mid-Market segment. Own the end-to-end credit and lending servicing journeys, driving underwriting consistency, credit analysis, risk rating recommendations, and client credit monitoring. Ensure compliance with US regulatory requirements and governance frameworks, manage OKR/KPI/SLA service oversight, partner with global stakeholders, and advance digitisation, automation, and next-gen analytics initiatives across the credit journey.

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FursaFursa
HSBC
HSBC
21 hours ago

Director, Regional Head IMM Coverage, US BCO (New York, NY, US, 10001)

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Last checked: 21 hours agoStatus: Live

Job Summary

Lead and develop a high-performing, client-centric Business Credit Office team supporting HSBC’s US International Mid-Market segment. Own the end-to-end credit and lending servicing journeys, driving underwriting consistency, credit analysis, risk rating recommendations, and client credit monitoring. Ensure compliance with US regulatory requirements and governance frameworks, manage OKR/KPI/SLA service oversight, partner with global stakeholders, and advance digitisation, automation, and next-gen analytics initiatives across the credit journey.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Director level

Key Responsibilities

  • •Lead and oversee teams executing US credit and lending servicing journeys for the International Mid-Market segment, ensuring regulatory compliance and seamless customer processes.
  • •Monitor and analyze customer feedback to identify priorities that improve outcomes while aligning with regional priorities.
  • •Collaborate with internal and external stakeholders to implement wholesale credit and lending journey strategy and governance frameworks.
  • •Manage OKR, KPI, and SLA performance across CCM services end-to-end, ensuring operational and control effectiveness.
  • •Drive digitisation and customer experience improvement through technology strategy, automation, and analytics, and maintain relationships with regulators, auditors, and during audits/exams.

Key Requirements

  • •Bachelor’s degree in business or finance (master’s preferred).
  • •Experience in credit and lending, including managing loan portfolios and exposure to international mid-market enterprise companies.
  • •Proven track record leading and managing teams, with experience in organizational design and strategic planning.
  • •Strong stakeholder management skills to navigate complex situations and drive alignment among senior leaders.
  • •Advanced financial acumen in credit assessment/underwriting and broad knowledge of US regulatory frameworks impacting credit and lending.
Education:Bachelor's in business, finance, or a related field
Skills:LeadershipStrategic planningStakeholder managementAnalytical problem-solvingCommunication and interpersonal skills
Tech Stack:AIAnalyticsSOX compliance

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn