IT Service Manager – Focus on Access Management

SEB
Stockholm
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Process thinking","Stakeholder management","Analytical skills","Proactive mindset","Structured way of working"]

Own and continuously enhance access management services across the SEB Kort Group, ensuring access requests are handled in a structured, compliant, and efficient way. You’ll work as the central contact for access-related topics, partner with IT asset owners to define role-based access requirements and approvals, and use Jira to manage workflows, templates, and service transparency. Collaborate with provisioning teams in Vilnius to improve documentation and strengthen compliance end-to-end.

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FursaFursa
SEB
SEB
2 months ago

IT Service Manager – Focus on Access Management

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Last checked: 12 hours agoStatus: Live

Job Summary

Own and continuously enhance access management services across the SEB Kort Group, ensuring access requests are handled in a structured, compliant, and efficient way. You’ll work as the central contact for access-related topics, partner with IT asset owners to define role-based access requirements and approvals, and use Jira to manage workflows, templates, and service transparency. Collaborate with provisioning teams in Vilnius to improve documentation and strengthen compliance end-to-end.
Location: Stockholm
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Own and coordinate access management services across the SEB Kort Group as the central point of contact for access-related topics.
  • •Support IT asset owners in defining, reviewing, and maintaining role-based access requirements and approval structures.
  • •Use Jira to manage, track, and continuously improve access requests, workflows, and service transparency.
  • •Develop and maintain templates, standards, and documentation for requesting system rights and approvals.
  • •Collaborate with the Access Management team in Vilnius to ensure timely and accurate provisioning, while driving process improvements and compliance throughout the access lifecycle.

Key Requirements

  • •A degree in Information Technology, Business Informatics, or a comparable qualification with relevant professional experience.
  • •Experience in access management, identity-related processes, or IT service management.
  • •A solid understanding of access provisioning, approval workflows, segregation of duties, and compliance requirements.
  • •Hands-on experience with Jira, including structuring workflows, templates, and supporting documentation.
  • •Ability to collaborate effectively with IT asset owners, operational teams, and international stakeholders.
Skills:Process thinkingStakeholder managementAnalytical skillsProactive mindsetStructured way of working
Languages:EnglishSwedishGerman
Tech Stack:Jira

Company Brief

SEB
SEB (Skandinaviska Enskilda Banken) is a leading Nordic financial group offering corporate and institutional banking, wealth management, private banking, and asset management services to businesses and private customers across the Nordic and Baltic regions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 1856
WebsiteLinkedIn