Customer Center Sales Associate B

Pepsi Bottling Ventures
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 4+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Critical thinking","Judgment","Telephone skills","Prioritization","Teamwork","Accountability","Adaptability","Enthusiasm"]

Drive revenue for PBV by placing outbound calls to food service customers, accurately recording product orders, and educating customers on new products. Match customer needs with the right beverage solutions, handle questions and inquiries, and apply customer service best practices to resolve order and delivery execution issues, including support for service requests for new equipment placements.

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FursaFursa
Pepsi Bottling Ventures
Pepsi Bottling Ventures
4 days ago

Customer Center Sales Associate B

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Drive revenue for PBV by placing outbound calls to food service customers, accurately recording product orders, and educating customers on new products. Match customer needs with the right beverage solutions, handle questions and inquiries, and apply customer service best practices to resolve order and delivery execution issues, including support for service requests for new equipment placements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Place outbound calls to PBV customers based on approved product campaign leads.
  • •Record customer product orders accurately.
  • •Educate customers on new products and match product benefits to customer needs.
  • •Identify and handle customer inquiries.
  • •Apply customer service best practices to resolve issues related to order execution, delivery execution, and service requests for new equipment placements.

Pay and Benefits

Perks:Paid Leave401kHealth InsurancePrescriptionDentalVisionParental LeaveLife InsuranceDisability CoverageAdoption AssistanceEducation Assistance

Key Requirements

  • •High school diploma required; Associate’s Degree preferred.
  • •4 years of experience in customer service or sales required (5 years preferred).
  • •Superior verbal and written communication skills to communicate with customers and business partners.
  • •Enthusiastic, positive professional demeanor and ability to interact professionally.
  • •Ability to use customer service and critical thinking skills to assess customer needs and match products/benefits; strong telephone skills; good judgment to prioritize.
Experience:4+ yearsCustomer serviceSalesCall center
Education:High School
Skills:CommunicationCustomer serviceCritical thinkingJudgmentTelephone skillsPrioritizationTeamworkAccountabilityAdaptabilityEnthusiasm

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pepsi Bottling Ventures
Produces, bottles, and distributes PepsiCo beverage brands across parts of the United States. Operates manufacturing and logistics facilities to supply retailers, restaurants, and other customers with carbonated soft drinks, water, juices, and other beverages.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Raleigh, United States
Founded: 2003
WebsiteLinkedIn