Forward Deployed Operator

CloudCruise
San Francisco
Workplace: OnsiteFull timeUSD 150,000 - 200,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsSkills: ["Detail-oriented","Customer communication","Debugging","Organization","Multi-threading"]

Own customer implementations end-to-end: discover what should be automated, translate real-world workflows into clear requirements, and build deterministic browser-agent automations using CloudCruise and AI coding tools. Maintain production workflows by investigating failures and adapting as external systems change. Manage multiple customers and projects simultaneously, and feed recurring failure modes and coverage gaps back into the product roadmap.

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FursaFursa
CloudCruise
CloudCruise
2 days ago

Forward Deployed Operator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own customer implementations end-to-end: discover what should be automated, translate real-world workflows into clear requirements, and build deterministic browser-agent automations using CloudCruise and AI coding tools. Maintain production workflows by investigating failures and adapting as external systems change. Manage multiple customers and projects simultaneously, and feed recurring failure modes and coverage gaps back into the product roadmap.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Lead customer implementations end-to-end from discovery through launch and production.
  • •Build and configure customer workflows/automations using CloudCruise, AI coding tools, and internal tooling.
  • •Maintain production workflows by investigating failures and adapting as requirements and external systems change.
  • •Manage multiple implementations at once across customers and workflows without losing key details.
  • •Identify recurring failure modes and product gaps and push insights into the roadmap.

Pay and Benefits

Salary: USD 150,000 - 200,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Extremely detail-oriented with strong edge-case thinking and a drive to understand low-frequency failures.
  • •Great with customers—clear, responsive, organized, and comfortable working with technical and non-technical stakeholders.
  • •AI-native: consistently uses tools like Claude or Codex to produce useful outcomes.
  • •Comfortable learning software, debugging, reading logs, and working with structured data even without an engineering background.
  • •Able to juggle multiple workflows across customers while keeping priorities and next steps clear.
Experience:1+ years
Skills:Detail-orientedCustomer communicationDebuggingOrganizationMulti-threading
Tech Stack:ClaudeCodexAI coding toolsBrowser automationAPIsSQLStructured dataLogs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CloudCruise
Provides a cloud-based cruise booking and management platform for travel agents and operators, offering search, booking, pricing, availability, and itinerary management tools to streamline cruise reservations and customer operations.
Industry: TravelTech
Website