Rental Coordinator

EquipmentShare
Chicago
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate equipment rentals at the Chicago facility by handling inbound leads, guiding customers through the rental process, and maintaining high satisfaction through ongoing support. Build and nurture relationships with contractors and construction leaders, educate customers on how the rental program saves and improves operations, and quickly resolve inquiries and complaints. Use new sales strategies to grow market share and expand the customer base while leveraging the company’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Coordinate equipment rentals at the Chicago facility by handling inbound leads, guiding customers through the rental process, and maintaining high satisfaction through ongoing support. Build and nurture relationships with contractors and construction leaders, educate customers on how the rental program saves and improves operations, and quickly resolve inquiries and complaints. Use new sales strategies to grow market share and expand the customer base while leveraging the company’s proprietary T3 technology.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure satisfaction and timely updates on improvements
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •High School diploma or equivalent
  • •Care about solving customers’ problems and listen effectively
  • •Build, nurture, and maintain customer relationships throughout the rental process
  • •Have strong interpersonal and problem-solving skills
  • •Adapt to a fast pace and stay continuously educated on company products and services
Education:High School
Skills:ListeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:En
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn