1 month ago

Principal Platform Product Manager, ServiceNow

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead the ServiceNow platform product strategy, roadmap, and AI-enabled capabilities to accelerate enterprise value streams through scalable, reusable platform services. Partner with value streams to drive adoption at scale, balance platform governance with innovation, and enable rapid experimentation and MVP-driven prototyping.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Define and drive the ServiceNow platform product vision, roadmap, and strategy aligned to enterprise priorities and value streams
•Translate business needs into scalable, reusable platform capabilities (common services) and establish a clear capability model and taxonomy
•Partner with value streams to map business needs to ServiceNow-native capabilities and promote platform-first development to reduce duplication
•Drive a culture of rapid experimentation, prototyping, and iterative learning with MVP-first approaches
•Own the complete product lifecycle from opportunity identification to business case development and governance

Pay and Benefits

Salary: USD 147,050 - 198,000 annually

Perks:Health InsuranceDentalVisionLife InsuranceParental LeavePaid Holidays

Key Requirements

•Bachelor's degree (preferably Information Systems)
•10+ years in Product Management/Platform Product Management with deep ServiceNow expertise
•Deep expertise in ServiceNow platform (ITSM, ITOM, CMDB, workflows, App Engine, integrations)
•Strong understanding of enterprise integration and platform ecosystems
•Proven ability to map business needs to platform capabilities and drive adoption at scale

Experience:10-15 yearsEnterprise softwareServiceNowIT service management

Education:Bachelor's

Skills:LeadershipCommunicationStrategic thinkingProblem-solving

Tech Stack:ServiceNowGenAIITSMITOMCMDBWorkflowsApp EngineAPIs

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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