Enterprise Account Manager

PermitFlow
New York
Workplace: HybridFull timeUSD 180,000 - 230,000 annuallyFunction: Customer Success & Account ManagementExperience: 8+ yearsSkills: ["Communication","Leadership","Problem-solving","Negotiation","Strategic thinking"]

Enterprise Account Manager role focused on managing strategic enterprise relationships across multi-brand, multi-region accounts in the home services/construction-tech space. You’ll drive adoption, expansion, renewals, and long-term success, partnering with leadership to define scalable account motion, and coordinate across Sales, Solutions, Product, and CS to deliver measurable ROI.

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PermitFlow
PermitFlow
9 months ago

Enterprise Account Manager

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Last checked: 13 hours agoStatus: Live

Job Summary

Enterprise Account Manager role focused on managing strategic enterprise relationships across multi-brand, multi-region accounts in the home services/construction-tech space. You’ll drive adoption, expansion, renewals, and long-term success, partnering with leadership to define scalable account motion, and coordinate across Sales, Solutions, Product, and CS to deliver measurable ROI.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own strategic relationships and a $5m+ book with enterprise customers, acting as the primary point of contact for executive, operational, and field stakeholders
  • •Partner with the CEO and VP of Sales to build a scalable motion for the Account Management team and uncover best practices
  • •Lead customer success and expansion efforts across multiple divisions, brands, and geographies
  • •Develop and execute account plans to drive adoption, utilization, and renewals
  • •Forecast renewals, track expansion pipelines, and maintain accurate account health metrics

Pay and Benefits

Salary: USD 180,000 - 230,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionEquityHome OfficePaid LeaveEquipment Stipend

Key Requirements

  • •8+ years of enterprise account management experience managing complex relationships with multi-stakeholder accounts
Experience:8+ yearsConstruction techPropTechField Service softwareHome services contractorsBuilders
Skills:CommunicationLeadershipProblem-solvingNegotiationStrategic thinking
Tech Stack:CRMSalesforceCRM tools

Company Brief

PermitFlow
AI-powered platform that automates and manages construction permitting end-to-end for builders, developers, and contractors — streamlining research, application preparation, submission, and monitoring across U.S. jurisdictions.
Industry: Construction Tech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2021
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