Deputy Manager- Health Solutions

Aon
Hanoi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Analytical mindset","Data analysis","Reporting","Synthesis","Customer complaint handling","Problem-solving","Work effectively under pressure","Multi-priority management"]

Own a client portfolio in the healthcare insurance space by executing growth plans, managing the annual planning cycle, and driving retention. Build and maintain client relationships, improve client value propositions, and support pipeline ownership with your supervisor. Review renewal and client communications, influence Net Promoter Score, and handle client complaints and challenges to strengthen partnerships and performance.

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FursaFursa
Aon
Aon
3 days ago

Deputy Manager- Health Solutions

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own a client portfolio in the healthcare insurance space by executing growth plans, managing the annual planning cycle, and driving retention. Build and maintain client relationships, improve client value propositions, and support pipeline ownership with your supervisor. Review renewal and client communications, influence Net Promoter Score, and handle client complaints and challenges to strengthen partnerships and performance.
Location: Hanoi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Execute the agreed growth plan and manage the budget for an allocated client portfolio within the annual planning cycle.
  • •Share pipeline ownership with your supervisor and increase year-over-year client retention.
  • •Identify valuable clients and the biggest opportunities, develop client relationships, and positively influence sales and retention.
  • •Maintain strong client advocacy by supporting a positive Net Promoter Score and regularly reviewing the value proposition.
  • •Review outgoing client documents (e.g., renewal contracts and client workshop communications/decks) and perform other assigned tasks.

Key Requirements

  • •Minimum 3 years of experience in the insurance industry (Healthcare).
  • •Strong analytical mindset with excellent data analysis, reporting, and synthesis skills.
  • •Fluent in English, both written and spoken.
  • •Ability to work effectively under pressure and manage multiple priorities.
  • •Strong customer complaint handling and problem-solving skills.
Experience:3+ yearsInsuranceHealthcare
Skills:Analytical mindsetData analysisReportingSynthesisCustomer complaint handlingProblem-solvingWork effectively under pressureMulti-priority management
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor