Rental Coordinator

EquipmentShare
Huntsville
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the end-to-end equipment rental experience at a Huntsville facility, using EquipmentShare’s proprietary T3 platform to keep machines and availability up to date. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction company principals. Maintain and nurture existing accounts to ensure satisfaction, promptly resolve inquiries and complaints, and support growth by developing sales strategies to improve market share and customer experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate the end-to-end equipment rental experience at a Huntsville facility, using EquipmentShare’s proprietary T3 platform to keep machines and availability up to date. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction company principals. Maintain and nurture existing accounts to ensure satisfaction, promptly resolve inquiries and complaints, and support growth by developing sales strategies to improve market share and customer experience.
Location: Huntsville
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on savings and efficiency opportunities.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers up to date on new or additional ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysGym MembershipPaid Volunteer

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a focus on listening to customer needs.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced, growing company and stay continuously educated on the latest EquipmentShare products and services.
Education:High School
Skills:ListeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn