Customer Service Delivery Advocate - Long Island NY - Patchogue

Carvana
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Self-motivated","Teamwork","Attention to safety","Communication"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe operation and clear vehicle condition through inspections. Load and unload vehicles and complete required customer paperwork, including detailed notes in the customer tracking system. Maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy while working rotating shifts and supporting weekend coverage.

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Carvana
Carvana
3 months ago

Customer Service Delivery Advocate - Long Island NY - Patchogue

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe operation and clear vehicle condition through inspections. Load and unload vehicles and complete required customer paperwork, including detailed notes in the customer tracking system. Maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy while working rotating shifts and supporting weekend coverage.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers and complete deliveries safely.
  • •Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure the vehicle remains safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 22 - 24 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading, with occasional exposure to extreme weather.
  • •Must be able to read, write, speak and understand English.
  • •Requires grasping, carrying, lifting, pushing, and pulling items up to 50 lbs.
  • •Must be at least 21 years old and possess a valid driver’s license (and pass a drug test; obtain a DOT Medical Card).
Experience:2+ years
Skills:Customer-focusedSelf-motivatedTeamworkAttention to safetyCommunication
Licenses:Valid driver's license
Certifications:DOT Medical CardNotaryChauffeur's licenseVehicle Verifier licenseSalesperson license
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn