Director, Enterprise Stability & Resilience Engineering

Citizens Bank
Dallas, Nashville, Phoenix
Workplace: OnsiteFull timeUSD 213,000 - 308,000 annuallyFunction: Executive & General ManagementExperience: 15+ yearsEducation: bachelorsSkills: ["Executive communication","Stakeholder management","Systems thinking","Engineering accountability","Customer obsession"]

Lead enterprise stability and resilience engineering to deliver reliable, secure, and high-performing customer journeys. Own engineering standards and reusable capabilities across discovery through production readiness, embedding resilience-by-design, reliability, recoverability, observability, and performance engineering into the software lifecycle and enterprise architecture. Partner with application, platform, architecture, security, and business teams to map customer journeys and dependencies, identify risks, and drive proactive engineering automation, governance, and multi-year roadmaps.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
2 days ago

Director, Enterprise Stability & Resilience Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead enterprise stability and resilience engineering to deliver reliable, secure, and high-performing customer journeys. Own engineering standards and reusable capabilities across discovery through production readiness, embedding resilience-by-design, reliability, recoverability, observability, and performance engineering into the software lifecycle and enterprise architecture. Partner with application, platform, architecture, security, and business teams to map customer journeys and dependencies, identify risks, and drive proactive engineering automation, governance, and multi-year roadmaps.
Location: Dallas, Nashville, Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Build and lead enterprise stability and resilience engineering teams and capabilities.
  • •Establish engineering standards, frameworks, patterns, and reusable automation to improve resiliency and reliability across customer-facing platforms.
  • •Map end-to-end customer journeys and technology dependencies, identify risks, and translate business objectives into reliability, recoverability, security, scalability, and performance capabilities.
  • •Design and implement enterprise resilience controls and integration patterns to improve availability, fault tolerance, recovery, and operational readiness.
  • •Drive reliability/performance/security practices, governance guardrails, measurement frameworks, and multi-year roadmaps in partnership with technology and business leaders.

Pay and Benefits

Salary: USD 213,000 - 308,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsFlexible WorkWellness StipendPaid Leave

Key Requirements

  • •15+ years of software engineering, solution engineering, architecture, and technology delivery.
  • •10+ years leading software engineering organizations and large-scale technology initiatives.
  • •Lead teams across the engineering lifecycle from discovery and solution engineering through architecture, delivery, production readiness, and continuous improvement.
  • •Strong expertise in application architecture, distributed systems, APIs, integration patterns, event-driven architectures, and enterprise platforms.
  • •Experience designing and implementing resilient, scalable, secure, and high-performing systems with proven stakeholder leadership and communication.
Experience:15+ yearsFinancial servicesBankingPayments
Education:Bachelor's
Skills:Executive communicationStakeholder managementSystems thinkingEngineering accountabilityCustomer obsession
Tech Stack:APIsDistributed systemsIntegration patternsEvent-driven architecturesEnterprise platformsObservabilityReliability engineeringRecovery engineeringPerformance engineeringMiddleware

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website