Personal Banker Associate I - Canton Ford Rd

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer service","Risk awareness","Professional communication","Problem ownership"]

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service. In a Financial Center role, use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, cross-sell, and conduct outreach/appointments using approved marketing tools. You’ll also process teller transactions, support referrals with mortgage and other partners, and uphold risk, ethics, and customer experience standards.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I - Canton Ford Rd

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Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service. In a Financial Center role, use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, cross-sell, and conduct outreach/appointments using approved marketing tools. You’ll also process teller transactions, support referrals with mortgage and other partners, and uphold risk, ethics, and customer experience standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of Retail consumer and small business products/services and recommend solutions using the value proposition.
  • •Use CAMP and approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to the existing customer base and conduct outside sales activities, including community financial literacy events and business sales calls.
  • •Process teller transactions and support end-to-end consumer loan/bankcard work, including assisting with the financial center opening/closing as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Ability to comfortably perform sales activities to acquire new customers and/or cross-sell to existing customers.
  • •Demonstrated ability to use advanced math skills to analyze credit and financial information.
  • •Ability to develop working knowledge of Retail policies and procedures to make sound decisions.
  • •S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Skills:Consultative sellingCustomer serviceRisk awarenessProfessional communicationProblem ownership
Licenses:NMLS S.A.F.E. Act registration
Tech Stack:CAMP

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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