Senior Store Sales Associate, Gurney Plaza (George Town, Penang, MY, 10250)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Team collaboration","Sales-driven performance","Attention to detail","Problem awareness"]

Deliver exceptional in-store service using Crocs’ C.H.A.R.M. model, educate consumers about products, and help execute promotions and events. Support daily retail operations including Point of Sale (POS) system management, stock replenishment, pricing/markdown processes, loyalty program promotion, and store cleanliness standards. Collaborate with store management to improve sales-driven performance indicators while adhering to asset protection and inventory control procedures.

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FursaFursa
Crocs Inc.
Crocs Inc.
2 months ago

Senior Store Sales Associate, Gurney Plaza (George Town, Penang, MY, 10250)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 33 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver exceptional in-store service using Crocs’ C.H.A.R.M. model, educate consumers about products, and help execute promotions and events. Support daily retail operations including Point of Sale (POS) system management, stock replenishment, pricing/markdown processes, loyalty program promotion, and store cleanliness standards. Collaborate with store management to improve sales-driven performance indicators while adhering to asset protection and inventory control procedures.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding consumer service using Crocs’ C.H.A.R.M. service model.
  • •Contribute to an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Learn and assist across store departments including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • •Support daily retail operations: POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and cleanliness/recovery standards.
  • •Lead by example and collaborate with store management to improve personal KPIs through sales-driven techniques, while adhering to asset protection policies and procedures (shortage prevention, inventory control, and compliance).

Key Requirements

  • •Must be 16 years or older.
  • •Possess at least O Level or above.
  • •Minimum 3 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other language(s) is an advantage.
  • •Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.
Experience:3+ yearsRetail
Education:High School
Skills:Customer serviceTeam collaborationSales-driven performanceAttention to detailProblem awareness
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn