Technical Solutions Engineer - Cloud, Hyperscalers and AI networks

Arista Networks
Santa Clara
Workplace: HybridFull timeUSD 90,000 - 150,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Collaboration","Customer facing","Problem solving"]

Technical Solutions Engineer to troubleshoot and resolve complex hyperscaler networking issues, collaborating with software/hardware teams and sales. You’ll support AI-centered data center networks, open-source OS like SONiC, and provide clear post-call summaries, while continuously learning new features and mentoring customers. Strong communication and cross-functional teamwork are essential in this mid-senior role.

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FursaFursa
Arista Networks
Arista Networks
6 months ago

Technical Solutions Engineer - Cloud, Hyperscalers and AI networks

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Technical Solutions Engineer to troubleshoot and resolve complex hyperscaler networking issues, collaborating with software/hardware teams and sales. You’ll support AI-centered data center networks, open-source OS like SONiC, and provide clear post-call summaries, while continuously learning new features and mentoring customers. Strong communication and cross-functional teamwork are essential in this mid-senior role.
Location: Santa Clara
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Resolve customer concerns raised during installation, operation, and maintenance of Arista products
  • •Investigate complex hardware and software network issues, collaborating with sales, account teams, and development teams to provide post-call summaries including root cause and next steps
  • •Document customer communication and recurring technical issues to support product quality and product development programs
  • •Communicate findings and instructions effectively across engineering and management teams
  • •Collaborate with Customer Engineering, Software and Hardware development on problem diagnosis and solution communication

Pay and Benefits

Salary: USD 90,000 - 150,000 annually
Perks:MedicalDentalVisionWellness Stipend

Key Requirements

  • •Working knowledge of networking industry, products, and protocols
  • •3-5 years hands-on experience with designing, deploying, configuring, supporting, troubleshooting, debugging and administering L1/L2/L3 technologies (including VLAN, LACP, LLDP, STP/RSTP/MST, MACSec, OSPF/BGP/IS-IS, IPv4/IPv6, MPLS, VRF, VRRP)
  • •Experience with troubleshooting tools such as tcpdump and Wireshark
  • •Strong comfort with Linux; shell scripting, Python, gNMI/gRPC or Ansible a plus
  • •Open source network OS with SONiC is highly desired
  • •Excellent written and verbal communication for engineering to executive audiences
  • •Customer facing or TAC experience is highly desired
  • •BS in technical field (network focused preferred) and industry certifications preferred
Experience:3-5 yearsComputer networkingAI networksData centerCloud
Education:Bachelor's
Skills:CommunicationCollaborationCustomer facingProblem solving
Languages:English
Tech Stack:LinuxPythonShell scriptingGNMIGRPCAnsibleTcpdumpWiresharkSONiCVLANLACPLLDPSTPOSPFBGPIS-ISMPLSVRFVRRPARP

Company Brief

Arista Networks
Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2004
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Glassdoor: 4.1
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