Technology Consultant

Adobe Systems
Ottawa
Full timeFunction: Consulting & AdvisorySkills: ["JavaScript","CSS","Linux","Apache","CI/CD","AWS","Azure","GCP","New Relic","Icinga","Splunk","AEM","Experience Manager"]

Customer-facingTechnology Consultant roles partner with Fortune 500 clients to deliver Adobe Experience Manager and cloud-based digital marketing solutions. You’ll manage client relationships, drive technical implementations, and coordinate with engineering, consulting, and support teams to ensure value realization, ROI, and satisfaction while navigating secure, enterprise environments.

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Adobe Systems
Adobe Systems
2 months ago

Technology Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Customer-facingTechnology Consultant roles partner with Fortune 500 clients to deliver Adobe Experience Manager and cloud-based digital marketing solutions. You’ll manage client relationships, drive technical implementations, and coordinate with engineering, consulting, and support teams to ensure value realization, ROI, and satisfaction while navigating secure, enterprise environments.
Location: Ottawa
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Serve as a designated technical operations advisor for multiple customers using Adobe Experience Manager and other digital marketing products.
  • •Communicate with clients throughout the contract lifecycle, provide status updates, and manage expectations to ensure client satisfaction.
  • •Assist clients in achieving business objectives by identifying needs for account customization and coordinating changes to technical implementations.
  • •Collaborate with account teams and internal groups to ensure mutual objectives are met in support of client happiness.
  • •Lead and manage the end-to-end customer support process to close quality and security issues and manage professional services requests.

Key Requirements

  • •Must meet eligibility requirements for obtaining Canadian Government Top Secret security clearance.
  • •Working knowledge of Adobe Experience Manager (AEM) and other DMA products teams to assist in developing new automation tools.
  • •Demonstrate proficiency in public cloud offerings (AWS, Azure, GCP) cloud operations.
  • •Use Command/Control and CI/CD tools to enable next-generation cloud management solutions.
  • •Working knowledge of Linux, Apache web server, CDN, WAF, DNS, Java-based applications, Load balancing.
  • •Front-end development experience with JavaScript and CSS.
Experience:Digital marketingEnterpriseSaaSManaged Services
Skills:JavaScriptCSSLinuxApacheCI/CDAWSAzureGCPNew RelicIcingaSplunkAEMExperience Manager
Languages:English
Tech Stack:AEMExperience ManagerAWSAzureGCPLinuxJavaScriptCSSApacheCDNWAFDNSLoad balancingNew RelicIcingaSplunkCI/CD

Eligibility

Security Clearance:Top Secret

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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